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8.6 / 10 Guest Rating

Hotel Puerto Palace

Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es

Hotel Puerto Palace - main view

About the Property

Gardens and Terraces:
Hotel Puerto Palace offers a serene setting with lush gardens and inviting terraces, perfect for relaxation and enjoying the outdoors.

Swimming Pools and Family-Friendly Amenities:
With three swimming pools and a dedicated kid's pool, guests of all ages can splash and play. Families will appreciate the thoughtful amenities for children.

Dining and Entertainment Options:
Indulge in a delicious buffet breakfast, savor dinner at the on-site restaurant, and unwind with live music at the bar. The hotel provides a variety of dining and entertainment experiences for a memorable stay.

Experience a delightful blend of comfort and leisure at Hotel Puerto Palace. Book now to secure your stay at this vibrant hotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedWhen booking half board, note that drinks are not included. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Single Room - Photo 1
Standard Single Room - Photo 2
1/2

Standard Single Room

This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

20 sqm
Sleeps 1
1 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room STANDARD

Non-refundable
Breakfast Included
20% OFF$147.79

$118.23

Includes taxes & fees

Room STANDARD

Non-refundable
Half Board
20% OFF$209.04

$167.23

Includes taxes & fees
Economy Double Room - Photo 1
Economy Double Room - Photo 2
Economy Double Room - Photo 3
1/3

Economy Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Economy Double Room

Non-refundable
Breakfast Included
20% OFF$132.8

$106.24

Includes taxes & fees

Economy Double Room

Non-refundable
Half Board
20% OFF$183.89

$147.11

Includes taxes & fees
Double Room with Pool View - Photo 1
Double Room with Pool View - Photo 2
Double Room with Pool View - Photo 3
Double Room with Pool View - Photo 4
Double Room with Pool View - Photo 5
Double Room with Pool View - Photo 6
1/6

Double Room with Pool View

The spacious double room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a bath.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Double Room with Pool View

Non-refundable
Breakfast Included
20% OFF$148.14

$118.51

Includes taxes & fees

Double Room with Pool View

Non-refundable
Half Board
20% OFF$199.24

$159.39

Includes taxes & fees
Double Room with Sea View - Photo 1
Double Room with Sea View - Photo 2
Double Room with Sea View - Photo 3
Double Room with Sea View - Photo 4
Double Room with Sea View - Photo 5
Double Room with Sea View - Photo 6
1/6

Double Room with Sea View

The spacious double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a bath.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Double Room with Sea View

Non-refundable
Breakfast Included
20% OFF$157.09

$125.67

Includes taxes & fees

Double Room with Sea View

Non-refundable
Half Board
20% OFF$208.17

$166.54

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
1/6

Family Room

The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. Boasting a balcony, this family room also offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

44 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Family Room

Non-refundable
Breakfast Included
20% OFF$204.33

$163.46

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
1/4

Standard Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$137.91

$110.33

Includes taxes & fees

Standard Double Room

Non-refundable
Half Board
20% OFF$189.01

$151.21

Includes taxes & fees
Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
1/4

Standard Triple Room

1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

TRIPLE STANDARD

Non-refundable
Room Only
20% OFF$212.33

$169.86

Includes taxes & fees
Standard Room (2 adults and 1 child) - Photo 1
Standard Room (2 adults and 1 child) - Photo 2
Standard Room (2 adults and 1 child) - Photo 3
Standard Room (2 adults and 1 child) - Photo 4
Standard Room (2 adults and 1 child) - Photo 5
1/5

Standard Room (2 adults and 1 child)

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Standard Room

Non-refundable
Breakfast Included
20% OFF$158.16

$126.53

Includes taxes & fees
Double Room Single Use, Pool View - Photo 1
Double Room Single Use, Pool View - Photo 2
Double Room Single Use, Pool View - Photo 3
1/3

Double Room Single Use, Pool View

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM POOL VIEW WITH BALCONY (2+0)

Non-refundable
Breakfast Included
20% OFF$170.99

$136.79

Includes taxes & fees
Double Room Single Use - Photo 1
Double Room Single Use - Photo 2
Double Room Single Use - Photo 3
1/3

Double Room Single Use

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM SINGLE ROOM 1 BED

Non-refundable
Breakfast Included
20% OFF$165.74

$132.59

Includes taxes & fees
Standard Single Room, Sea View - Photo 1
Standard Single Room, Sea View - Photo 2
Standard Single Room, Sea View - Photo 3
1/3

Standard Single Room, Sea View

1 Twin BedBalcony/patio with sea viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Room SEA VIEW

Non-refundable
Breakfast Included
20% OFF$171.63

$137.3

Includes taxes & fees
Standard Single Room, Pool View - Photo 1
Standard Single Room, Pool View - Photo 2
Standard Single Room, Pool View - Photo 3
1/3

Standard Single Room, Pool View

1 Twin BedBalcony/patio with pool viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Room POOL VIEW

Non-refundable
Breakfast Included
20% OFF$160.49

$128.39

Includes taxes & fees

Room POOL VIEW

Non-refundable
Half Board
20% OFF$220.34

$176.27

Includes taxes & fees
Double Room Single Use, Sea View - Photo 1
Double Room Single Use, Sea View - Photo 2
Double Room Single Use, Sea View - Photo 3
Double Room Single Use, Sea View - Photo 4
1/4

Double Room Single Use, Sea View

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM SEA VIEW WITH BALCONY (2+0)

Non-refundable
Breakfast Included
20% OFF$181.29

$145.03

Includes taxes & fees
Double Room, Pool View (2 adults and 1 child) - Photo 1
Double Room, Pool View (2 adults and 1 child) - Photo 2
Double Room, Pool View (2 adults and 1 child) - Photo 3
Double Room, Pool View (2 adults and 1 child) - Photo 4
1/4

Double Room, Pool View (2 adults and 1 child)

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE POOL VIEW 2 ADULTS + 1 CHILD

Non-refundable
Room Only
20% OFF$165.91

$132.73

Includes taxes & fees

Guest Reviews

8.6
Excellent6689 verified reviews
AI Summary

Guests highly rate the excellent service from staff and frequently praise the beautiful pool area and gardens.

Categories

Cleanliness8.3
Service9.2
Location8.8
Room Quality8.4
Amenities8.7
Value for Money8.6
Food and Beverage8.1
Overall Experience8.8

Select topics to read reviews

M
MxFknesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
I
IvánesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
R
RomanesES
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0
Helpful?
P
PawełplPL
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

jacuzzi zamykane zbyt wcześnie

Helpful?
P
PabloesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
A
AntonioesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
M
ManonfrFR
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
Y
yulienesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
M
MichaeladeDE
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
A
AnetthuHU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0

A szálloda elhelyezéskedése gyermekes családoknak kiváló, csendes környék. A tisztaság kiváló, a szobákat minden nap takarítják, s minden nap cserélik a törölközőket. Az ételek finomak, és bőséges a választék, reggel és este is. A személyzet nagyon segítőkész és kedves.

A medencék vize kicsit hideg volt, valószínűleg, ha melegebb időben megyünk az is tökéletes lett volna 🙂

Helpful?