TownePlace Suites by Marriott Baton Rouge Gonzales

Everything was perfect, especially the staff!!

Close to shopping and restaurants

I will definitely stay here again. It was clean and right next to many shopping options.

Staff was friendly and very helpful

The room is was assigned to was horrible. It smelled bad, the carpet was dirty, the floor was sticky and dirty, the stove was falling apart, the vent under the microwave was dirty and hanging about to fall. I was offered 2 other rooms that were barely a step up. I had already paid in full to get the lower rate so I tried to make it work. I was there for 3 nights and i had to remote work 2 of those days (I am an accountant). The room I moved to was also horrible. The living room's (where I had to work for 8-10 hours 2 days in a row) air-conditioner was broken the entire stay. It was hot as hell. I reported it and maintenance NEVER SHOWED UP. I went to Walmart and spent $200 on cleaning supplies and it took me 7 hours to clean this 2-bedroom, 2-bath with living-room and dining space. The bottom of the every cabinet in the suite seemed chewed away by a rodent, so there were holes that lead to outside, I'm guessing. The doors and door handles were dirty with black oily fingerprints. The floors were smudged with dirt. The living-room furniture (chair/love-seat) were worn down and dirty. I mopped, swept, sprayed, disinfected, and brought in fans for the hot living-room I had to work in. I was too afraid to use the stove, oven, fridge or microwave. I paid $1100 for this stay and I would like a refund on some of this expense.

Spacious ,clean

Ni complaints