TownePlace Suites by Marriott Baton Rouge Gonzales

The staff was professional and friendly we always use Marriott because the cleaness of the rooms and your staff is top notch

Breakfast was satisfactory!

When checking in, I was charged a secondary charge. Even after Booking.com, had already billed my card. But the hardworking staff at the hotel, got it straight, and I was fully reimbursed.

The place seemed nice the rooms were ok

The bed it was NOT comfortable at all felt as of you were leaning downward at the head of the bed just was not comfortable

staff and the hotel was clean.

beds were a little too firm.

Clean

Perfect for the area I was working at.

The look and location are the reasons I picked this place.

I asked for a 1st floor room and when I arrived, there were 3 new TVs in that room. I had a fractured collar bone and needed access to the first floor with my contraption. I was moved instead of the TVs. The 2nd room was worse. Bathroom door was broken. It wouldn’t stay ajar and/or wouldn’t close all the way. No privacy for anyone. Shower was dirty. Furniture structure which holds the tv and desk was broken and hanging loose. No lighting in THAT back wall area. No bedding for the sofa bed. Breakfast area was unattended and staff was rude even asked for help. Bad attitudes and lack of concern from the staff. This app wont let me send pics.