Del Carmen Concept Hotel Boutique by Chai

Buenísimo para relajarte

The hotel is located in the heart of downtown Guadalajara, and it’s a great deal for the price. I had a wonderful time until I returned from a night out. It was dark, and all the doors were locked. I had to call the hotel, and the night guard/receptionist was not very helpful. I left my keys at the desk when I went out, and he asked me a bunch of questions, but not the right ones. I gave him my room number, my ID, and my reservation on my phone, but he still gave me a hard time. I just wanted to go to my room. He kept telling me I was in the wrong room and had me standing there at 3 a.m. Finally, he gave me a key, but it was the wrong one. I had to go back downstairs to get the right key. The hotel is great, but the night guard made the whole experience a bit unpleasant. I will stay here again because it’s a beautiful hotel, but hope that part of my experience doesn’t happen again.

Central location, friendly staff, comfortable room

Needed more drinking water

En recepción no había personal que te pudiera atender o resolver dudas. El hotel es muy ruidoso, por el restaurante que está abajo y por las calles aledañas. La regadera no funciona bien. En la noche el parque que está pegado se siente peligroso.

The breakfast was buffet and extensive. It appears popular with locals. The location of the hotel itself is central and pedestrian friendly.

It is run down and needs an update. The elevator wasn't working.

Very loud. I was placed in room Carrington that was so loud, I could not sleep from the road work.