Stoke Place Hotel

We enjoyed walking around the beautiful grounds and lake. Accommodation was good -- the 'cottage' was a little old but very clean and a modern bathroom. The staff were very friendly and helpful and we had lunch, dinner and breakfast in the hotel restaurants. The food was excellent.

There were no lights to our room (cottages)outside and if was muddy - I fell and my shoes got covered in mud. I reported it but was told oh yes we have let maintenance know about that and that was all. The front reception had a bad smell. The room furniture was dated. The restaurant and lounges were very nice and the grounds lovely

I really love this hotel. The food and the service are excellent. The bedrooms need a bit of a touch up but they have lots of character. I would stay here again and definitely recommend the restaurant.

Lovely old property. Room 7 had no chairs or anywhere to put suitcases other than the floor. Staff amazing and looked after us well.

Collapsed ceiling on corridor to my room. Bed accessible from one side only. Dirty marks on wall. Debris (bags of linen and dirty pots/glasses, empty bottles) left in corridor outside my door for two days and nights. Courtesy drinks of bottled water were removed and not replenished. Electric heater in room was a sign of how cold the place was, I certainly needed to use it. Restaurant food was expensive but nice. Won’t be back.

Room was too hot overnight, couldn’t turn off heating. Very stuffy, didn’t sleep well. Dirty towel left in bathroom.

The room was not clean, on arrival we found hair on the bathroom floor in-between the sink and the toilet. There was dust on the floor which was making the floor so slippery which was like an ice rink. But worse than that more dust under the bed and behind the door. This has obviously been mounting up for time by the looks of this by the thickness of the dust behind the door. The shower temperature controller was broken so you couldn't even safely regulate the shower temperature. So you either had freezing cold temperatures or boiling hot water. So those who have medical conditions that are not able to detect the boiling hot water could have serious injury themselves. The room on the second night caused a major allergy attack which we had to open the window as the room had not been cleaned, the hair in the bathroom was still on the floor and the dust in the room was increasing. They had left breakfast from the morning still in the room along with the previous meal. The only thing that had been cleaned was the bin, a couple of towels and the bed made up (not changed).This was a very disappointing mini break away, considering this was a junior suit with higher ratings and expected higher expectations because of this. The food and drinks :- We had informed them regarding the dietary restrictions however these were not met on several occasions but they say they over looked however they did not state on the items when delivery which one had what item.

The walls of the rooms are made of paper... I stayed at Stoke Place while travelling for work. While is would have like to have a good night sleep, you could hear every conversation and the TV from the room next door. I call reception to have a room change, but this could not be done. So I ended up not being able to sleep until 1am. It is also worth mentioning the rooms are very tired and need to be updated. I would not say the photos on Expedia or their website reflect the current condition.

Amazing food and amazing beds and amazing bathrooms. Very clean and quiet - could do with some more modern facilities. But. I would stay here again.

Pleasant weekend break, beautiful grounds to the hotel, welcoming staff.