Stoke Place Hotel

The decor in the rooms was very tired and not good. We found a stick on eyelid on the bed cover, clearly not been changed from the previous guest.

Absolutely disgusting. No one at check in we waited around for around 15 mins before seeing any staff. Checked into room 31 gatehouse and as soon as i walked in there was a horrible damp smell so went straight to reception to get the room changed. Again no one at reception and finally i was told theres no other rooms available to check out. Hotel wasnt able to help with any refunds but i left the hotel straight away. This hotel should be 1 star rating. All of the photos availble are not true and very misleading advertising.

Room was ok, a little dated though. Shower had not been cleaned properly with hair product residue in the tile grout. The worse part was the shower drainage which was blocked. When I showered it immediately flooded the floor and could have spilled into the bedroom area if I had not stopped showering. I resorted to using a towel to act as a barrier to stop the flooding. Clearly this had not been checked prior to releasing the room. Overall the room is adequate but housekeeping is sadly lacking.

Had so much potential but man is it overpriced. The property is so beautiful but very outdated. We stayed in one of the garden view rooms and it felt like a cheap motel. Requested a crib and it wasn't set up even after waiting over 2 hours for a room (every guest we saw checking in was told the rooms weren't ready). The restaurant is the definition of overpriced (£12 for a ham & cheese sandwich) and the service was terrible. We sat down and waited for 20 minutes to even have a waiter come over to take our order. Another 35 minutes and our food FINALLY came. Again we has 2 sandwiches!!!! But at least the server came put with the check in record time!! Any way, not worth go anywhere but here. Don't let the pictures fool you!

Disappointing Down graded from a garden room to a tiny attic room with awful facilities

Lovely surroundings really nice hotel .

Stayed in room 25 At the top of steep uneven stairs Awful room in the eves with a sloped ceiling above the bed so you can’t sit up in bed! Definitely not as described when booking

The gardens are beautiful and the restaurant was great.

Room was awful, it did not feel clean the shower power was none existent and almost dribbled out, bathroom bin had not been emptied from previous occupants, cigarette butts outside of window in clear view!! The bed squeaked at every movement and the floor in our room moved when the occupants in the next room walked around their room. However the staff were very friendly and the breakfast was nice. The grounds of the hotel were very pretty and even managed to see some deers. Unfortunately this is not enough for us to stay or recommend !!

Friendly staff and beautiful grounds to