Retaj Moroni Hotel

Le cadre l'accueil le petit déjeuner la chambre la vue

Clim un peu forte difficulté a la régler,

Konumu çok iyi çalışanlar çok kibar

Daha temiz olabilir

The friendly atmosphere and the staff

There was nothing not to like every thing was to standard

The nice pictures provided in the internet. Housekeeping was good and AC worked, even decades old fridcge worked and old but nice bed (no net though) Gym was not modern but quite fine General manager was nice and the only one empowered to provide our free bottled water

Basically nothing worked. Six days we spent and on none the pool was working (the pool which takes a big and visible role in their marketing was the only reason we chose to be outside of town). Internet was very weak but in the lobby relatively ok. Buy in the room and elsewhere only occasional connection. Even after IT guy came to fix it wotkrd for 5.minutes (and this happened several times) The room had a little terrace but no furniture. Also it took three days to get rid of old guests cigarrette buts and the sticky chewing gums are still there with all the weed. The buffet dinner had a very limited selection whi h did not change even once/even a little. And unless you arrived before opening you would find the food was already gone. Especially at BF everythinc was always finished (but the laydy making omelettes was luckyly there always). Staff was pmentiful but did nothing other than talk with eachother or play with their phones. They never saw all that was missing in the buffet unless you told them. If you didn't rush to get water when they happened to bring it to the buffet you were told to buy it, it was only replenished on some days. Food itself wasn't so bad but always over, no vegetables (sometimes a small plate fo shredded cabbage was brought in - but not replenished). One normal size plate of fruit was brought to dinner buffet as dessert, enough for 3+4 persons although restaurant was over rowded every evening (estiate 200-300pax or more) Also missing were the mosquito nets that were mentioned and definitely would habe been needed - in fact malaria is growi g fast in the Comoros nowadays Pity for a nice hotel (in the pictures). Not so close to town but right by the sea (no beach) and with something that should/could have been a nice big garden but now was bust a meadow at best.

Connexion internet

Personalet

Basseng,renhold, bygg i byggningsmasse.