Ely Guest House

The rooms were booked

We were charged an additional £40 on top of the agreed booking price. I booked two single rooms for two members of staff. On arrival, they were shown what was described as two rooms, but in reality it was a single bedroom with an adjoining room containing a double bed and no separating door. This meant both guests would have had to share the same living space and bathroom, which was not what had been booked and was unsuitable for colleagues. To obtain genuinely separate rooms, we were required to pay an extra £40. In addition, the hotel would only accept payment in cash, which was inconvenient and was not made clear in advance.

Location.

The single room, had no bathroom/Shower, had to use shared bathroom/Shower This was not mentioned in the booking

There was a bed, a semi working shower. The problems were not with the room but the building

1 The stairs leading up to the room were very uneven with different sized stairs and dangerous especially as the stairwell was dark and poorly lit even when the light was on, and the light switch was difficult to find. 2. Old fashioned keys to get into the room. Very difficult to open and close the door. 3. No one around for 98% of the time so if there was a problem or emergency you were stuck. Dangerous. We survived but it is not recommended for the above reasons especially for older or disabled people or families with young children and lots of equipment.

Location was fantastic. Room was ok. Comfortable beds.

An extra charge for wi fi seemed a bit petty.

We stayed for one night me and my friend as we were going to a concert at ely cathedral the guest house was just 2 mins round the corner. We loved our stay here the owner (lady) was so lovely and helpful we booked two single rooms and the lady showed us another room (twin) what we could have as there was two of us instead of having two separate rooms which we gladly took at no extra cost which was so lovely of the lady to do tht for us we loved our stay here it was lovely and clean and we will definitely go back to stay at ely guest house again 😀

There was nothing we liked all of it 😁

The Ely Guest House was central to Ely City centre. It satisfied all my needs for the trip. Will stay there again.

I didn't have any dislikes.

This room suited us admirably as it was quiet, looked onto garden, had good drink faciilities, had lovely traditional features in the architecture. We could contact the owner at any time by phone and saw her every morning. We appreciated the armchair outside our room which we brought in and could use..The television was a very good size and the location of the house was ideal in Ely for us. There was space for us to have our own food in the room and we did not need to eat out. All in all we were very suited to the accomodation.

The stair and ceiling height on the stairway might not suit everyone but we enjoyed the character of the traidtional building and we managed well on the stairs to our room despite ailments of my husband. We will stay there again especially as it is such a reasonable price.

comodo come posizione e l'host gentilissimo. camera molto essenziale, dove a mio parere il prezzo risulta un po alto per quello che ci si trova.

Location,

Dust covered room, stayed two nights. Alerted the owner to the dust. Also enquired about internet. She sent an employee from the restaurant to collect £3 per day for internet. Room was never re cleaned. On the second day they dropped fresh cups and extra coffee at 9pm ( evidently they do not restock or clean room during your stay) Owner has ghosted my complaints