Hotel Presidente

Visited the Presidente with my Mother for a week early December. We had been looking forward to the holiday and had heard good reports about the hotel. Unfortunately these reviews misled us. The hotel itself is not welcoming, neither are the staff. The Christmas decorations were cheap and tacky. The lifts are an absolute joke. The food is rubbish. Lukewarm at best and made of the cheapest ingredients. The only things worth eating are the items the hotel has not done anything with i.e. cheese, crackers, tuna (tinned) even the chips are cold. Powdered soup, potato, scrambled eggs. Ugghh. The rooms are tiny. The wardrobe doors are a health hazard. One can't use whilst the other one is using and you're liable to trap your fingers. The beds are rock hard, the pillows are pointless. Unbelievable that you have to pay for your safe (we didn't). Coffee/tea to be paid for after first day of cheap rations. We took our own. I must comment on the toilet paper too - only one grade up from Izal. The maid on our floor, Blanca, clearly couldn't be bothered and didn't even make any effort to clean around. I have a photo of all of the fluff and muck left from the previous occupants, or the occupants before them. There is a Guard, named Dani, patrolling the dining room. He'd be more in place at a high security prison, to put it mildly. The dining room is underground which is disappointing, but that is just a gripe. It would be nice to see outside when you are eating but the view is of a wall. The only things going for this hotel is that it has a nice pool area and the drinks were cheap, in price but also in quality. Entertainment in hotel itself is diabolical, embarrassingly so, however they do have the public Fillipines 10 underneath for a much higher standard of entertainment. I am led to believe this once one of the great Hotels in Benidorm. Well those days are behind it. I won't be returning to this hotel but will be visiting Benidorm again soon as I love it.

Lovely hotel very clean. Always someone cleaning. Had pool view was worth paying the extra as sun shone on the balcony most of the day. Plenty of sun beds and Bali beds to use. The staff are lovely and helpful especially our maid Maria she was cheerful and friendly. We were in our room straight away at 12 didn’t have to wait. Drinks are very reasonable in both the gallery and Philippine 10. A lady fell ill in the dining room as was good to see that Dani the maitre went straight into action and helped her till ambulance arrived. So good to know some one trained. We enjoyed our stay and would recommend, the only reason I gave 4 stars was as one person previously said the food was only warm some days. I could have complained but didn’t as most food was good and there was a lot of variety, especially the deserts

Lovely hotel in a great location and staff are friendly and helpful. The cleaners do a good job and the shows on in the Philippine club are great. Good selection of food in the restaurant and good quality. Only downside is the food is tepid at best and no hot plates available so food is almost cold by the time you get back to your table. We actually ate out of the hotel a few times just to get some hot food. Been to other hotels in Benidorm including one belonging to the same group which had hot plates and hot food so I don’t see what the problem was. Reported this problem to staff who said they would pass it on.

Stay at the lovely hotel presidente, from the moment we arrived to day that we left the staff were all friendly. The room was spotless clean,they was always something you could find to eat even if one of us is a picky eater, the entertainment in Philippines 10 was 10 out10 .The staff were always friendly, defo will be returning next year.

My wife and I stayed at hotel Presidente from 22 November to 6th December 2025, fantastic hotel, food, staff, cleanliness everything was spot on. The location is central, and the pool is heated, would highly recommend this hotel, great team work there, well done we had a fantastic time.

4th time in a row we have been to presidente brilliant as usual friendly staff great hotel food and entertainment and great rooms were going again in june 2026 great hotel

Went out for Benidorm 10k but unfortunately injured week before so watched from Tiki Town! The hotel is in a fantastic location- far enough from the strip so that it’s quiet but a little walk to the beach and bit of a work to the Old Town. Room was brilliant although didn’t spend a lot of time there! We had half board and the range of food is excellent- even my faddy wife found something to eat! Would definitely go back next year

Me and Mum come to Benidorm in her memories and we carry it on for her. We always come to the Presidente. The rooms are magnificent, very clean, very tidy and modern. Food is like on a rotation of themes • Spanish Night • Asian Night •Italian Night • Indian Night • Seafood Night No matter what the theme is you don’t have to eat that theme you can make up your own plate of anything you want. Breakfast as lots of choice from continental, fruit and cooked breakfast. I read one reviewer calling the hotel pathetic and pineapple and melon is available everyday if you can eat that. Sorry but I think that reviewer was very harsh. Yes the hotel does have pineapple and melon and I love that but there is other fruit not just that, there’s bananas, oranges, kiwi, pineapple, honeydew melon, Sharron fruit. Honestly please let that reviewer put you off. We’ve used servigroup in the past and found the food there wasn’t impressive BUT the Presidente is FANTASTIC for food choice, friendly staff, you cannot knock it. We love this Hotel we don’t check out until Thursday 4th December and we already have next year booked in the same hotel. Thank you again for your Hospitality The Presidente Hotel is Simply the Best

Beautiful hotel, spotlessly clean. All staff were extremely helpful and polite nothing seemed too much trouble for them. Food was outstanding, different menus lunch and evening meal daily. Choice of food was amazing catering for all tastes. Rooms were lovely.

We use this hotel all the time having tried many others in the past 20 years. Everything about it is fantastic,this is our second time this year. Special mention to staff in the show bar downstairs in basement, 6 or 7 acts a night, Sol and Florin are the best two waiters we have met. Only slight criticism is lack of shower gel sometimes but suppose I should ask for more, but it still won’t stop me giving 5 stars many thanks Brian and Elaine . Bottles of Mahon and tequila sunrise drinkers.