Ramada by Wyndham Ulaanbaatar Citycenter

Hotel has friendly staff. They were quick to arrange for any requirements and traveling needs.

The reception team were excellent. My suitcase went to China instead of Mongolia. The lady at reception ( Erica) contacted the airports in China and Mongolia to track it. Furthermore, as the airport did not deliver my suitcase to the hotel, the lady, very kindly, went to the airport to pick up my suitcase, and delivered it to me on her day off. It was amazing, as I could get on with all my meetings.

I would stay here again. Rooms are nice and clean. Staff was helpful and friendly.

Clean well presented hotel. Staff were very friendly and helpful

The Ramada Ulaanbaatar was a mixed bag. The room was clean and modern, and the shower was very good. Massages are really affordable ($25/60 minutes). However, although we requested a non-smoking room we were given a smoking room (as evidenced by the ashtray). This meant we were on a smoking floor, which, in turn, meant that smoke would come into our room via the air vents. We had to turn off the ac and open the windows to dilute the smoke, which was problematic because it was so noisy outside (even though we were on the 9th floor) all night long. When we mentioned the smoking problem to the front desk, they didn't appear to understand what we were saying, or at any rate, they didn't suggest any solutions or even apologize. The breakfast buffet was extensive, but the staff put all the food out as soon as the buffet opened and didn't replenish it. When we went at the tail end of the breakfast window, the food was cold, dry, or gone. All in all, I'd recommend this hotel but with a couple of serious reservations.

Very friendly and clean, good location able to walk around. Has supermarket in basement as well. Would stay here again.

Well situated hotel in the center of the city. Staff was polite and always helpful.

It was good stay, right in downtown, convenient. Staffs are friendly.

Linked to Max mall with a local supermarket and food. Very convenient when its too cold outside.

Great location, clean hotel, friendly staff