Boulan South Beach

Excellent room and hotel facilities and wonderful service. Fantastic location near the beach and surrounded by excellent places to eat

A wonderful hotel with helpful and friendly staff. The rooms are bright, clean, spacious and the windowed terrace allows abundant natural light. The kitchen is well equiped with a large fridge, microwave and cooker. Our room had a separate living and dining area. It is in a brilliant location, just minutes away from the beach and a short walk to most places in Miami beach. Would definitely recommend and intend to go back.

Le personnel était parfait et bienveillant. L'emplacement de l'hôtel parfait. Lits très confortables. Le petit déjeuner au top La piscine agréable après une grande journée de visites.

La salle de bain de notre chambre pas en très bon état. Carrelage abîmé, bas des murs et du meuble vasque.

La taille du logement La gentillesse du voiturier

Le manque de propreté Le lit n’avait pas été changé Beaucoup de matériel cassé, endommagé Le mR de la réception n’était pas agréable La diversité du déjeuner, 1 choix à la carte

The location and the pool.

Old fitness and no food facilities at the pool. Unhelpful staff at the reception.

I’m taking the time to write this review because I wouldn’t want someone else with simple expectations like mine to have the same experience. I spent a considerable amount of money for a 7-day stay at this hotel. Unfortunately, we were given a room with multiple defects and issues that were never resolved, despite making several requests at the front desk. The list is long, but here are a few highlights: The convection oven/microwave did not work at all. We made several face-to-face requests, and when a “technician” finally arrived, he left after two minutes saying he would return with another technician. That was the last time we saw him. The dresser in the bedroom was, frankly, in terrible condition. The drawers were extremely difficult to open and close. Even the Salvation Army might have rejected it. The sliding closet door was also problematic—stiff, sticking, and difficult to operate. There was a constant foul odor coming from the toilet, as if the septic system were directly beneath it. The flushing mechanism was very weak and required two flushes every time. The air conditioning unit was the noisiest we’ve ever experienced. Each time it shut off, it sounded like a truck braking loudly. These noises disrupted our sleep on multiple nights. Both TVs in the room were outdated and not smart-enabled, so we couldn’t access platforms like YouTube or Netflix. Valet parking is essentially mandatory unless you’re willing to risk having your car towed. It costs $45 per day plus tax. There was no complimentary coffee in the room. The hotel charges for nearly everything—we were even billed $1.80 for a bag of pretzels we didn’t consume, likely taken during cleaning. They only offer two complimentary cups of coffee total, which we didn’t bother with. Room cleaning service was extremely slow. The gym did not match the photos advertised. Some machines were out of order for our entire stay. To be fair, the front desk staff were very nice and courteous, and that should be acknowledged. However, overall, this hotel was a major disappointment. I regret not doing more research before booking. I’ll stop here—you get the picture.

Front desk people are nice especially Claude. Was there any time you needed. Hotel rooms are very clean and comfortable. We occupy 4th floor facing Collins Avenue with balcony. Room was clean every day. We have 2 TV’s, kitchen with refrigerator, microwave. We definitely recommend this hotel and planning to come back.

Just ok. Cons: slippery floors in the room. TV did not work. Phone did not work. The website stated complimentary golf cart transportation within a mile. Staff said that was not available. In fact the golf cart to the beach was not available until 3pm (because only one staff member available for this) and beach access closed at 5:30pm. Expensive to stay. Outdated furniture in the lobby and room. Pros: Close to beach. Rooftop pool but views of other tall buildings. Room was clean. I would not stay here again.