Crowne Plaza Chengdu Panda Garden by IHG

Friendly staff

Bit dark and gloomy

Абсолютно несъедобный завтрак. Не подходящий для европейцев. Акцент на местную кухню.

Отель уже давно пережил свои лучшие времена. Все устаревшее.

The lobby is huge and well decorated, staff are very kind and helpful. Room is clean. Amenities are very good

L’hotel è vicino al centro di ricerca dei panda ed è bellissimo. Molto più bello nella hall che nella camera però per il prezzo ci sta. Colazione buonissima e super vasta Consigliato

Nulla

We have stayed here many years ago and chose it again as it is close to the Panda base which is important as it opens 7.30am. The breakfast started at 6.30am & had a very good variety of choices, with Panda themed decorations & foods. We also tried the Chinese restaurant which was good. Unfortunately we didn't get time to try the outdoor or indoor pool.

The Air conditioning for our standard room 1609 was not working, we called reception and 2 workers came to check the AC which they confirmed wasn't working. So we had to move rooms (in our PJs, bathrobes) almost before midnight. The staff came to give us a another key which we checked first the room AC was working. They did not offer to help us move our belongings or apologise. They shouldn't assign any such room to guests if no AC, especially during the hot summer. They should have helped us move & upgraded us to a better level of room. The hotel is getting old, there is wear & tear on the furnishings. The water pressure for the shower & toilet was not strong enough. I ended up using the bath as it had better water pressure on the shower head. We had a late lunch at the main Cafe, mine was ok but the English descriptions don't necessarily match what you get. It said Guacamole & Veges on a bagel but I got plain avocado, some veges & cold meat. My husband's fish meal was too spicy and it took a long time to get a bowl of rice (which had to be cooked fresh). The stir fried Vege dish was not so good either. They did give us a free drink & ice block afterwards. There are no nearby food options so we are limited to the hotel unless get a taxi somewhere.

The location is nearby the panda research base so ideal to leave early and arrive early after only a 10. Minute drive. After the visit we fully enjoyed the amazing outdoor swimming pool with our family. The staff was very friendly, helpful. We even got a late check out. We really would have spend more days at the hotel. It was absolutely fantastic! My husband and daughter had a massage and they loved it.

We liked it all.