Thea Luxury Resort

Don't let the name fool you. There is nothing "luxury" about this place. Yes, it's clean and the view is breathtaking but it's very isolated. Unless you have a car I do not recommend it. It takes good 20 minutes up and down the hills through deserted areas to get to center of Fira. The "resort" has no amenities, no restaurant, not even coffee in the room. Dimitri, the front desk clerk is never at the front desk, and most likely you will have to wait a long time to check in, check out, or receive any assistance whatsoever. He acts rather annoyed by guests and has no concept of time or customer service. Should you happen to have an emergency, you are left on your own being that Dimitri is never there even during supposed business hours and you will have a hard time reaching him. The owner makes a lot of promises he does not keep and will tell you he'll be there in 5 minutes which turns into an hour. Very frustrating stay. I decided to forfeit my money and change hotels which proved to be the best decision on my trip.

Dimitri made all the difference, friendly and ver informative and helpful.

I booked a 12-night stay at Thea Luxury Resort after seeing what appeared to be a heavily discounted promotional rate on Booking.com - labeled as a Genius and mobile-only offer. The booking was confirmed and non-refundable, and I planned my entire trip around it, including purchasing flights and arranging time off from work. Over a week after the booking, the property contacted me claiming there had been a “technical error” in pricing and asked me to cancel it myself. When I refused, they pushed for a significantly higher price instead. Eventually, they escalated the case to Booking.com, who unilaterally cancelled my reservation, leaving me without accommodation despite my confirmed, prepaid booking. This is not how a professional property - especially one positioning itself as a luxury resort - should treat its guests. As a frequent traveler and loyal Genius member, I’ve seen many genuine promotions and offers before. This price did not seem absurd or accidental, and I booked in good faith. No reasonable compensation or comparable alternative was offered, and now I am left dealing with much higher accommodation prices for the same dates. Would not trust this property again. A confirmed booking should mean something - not just until the property changes its mind.

Thea Luxury Resort was great. The suites were very spacious and included a kitchenette. The sunrise views were gorgeous and there were two pools and a well equipped gym better than most hotels especially for weights. The service was impeccable and we were given local tips on where to go around the island besides the common hot spots. Highly recommend a stay here especially with groups as the space is a sought after luxury on such a popular island full of tourists.

Beautiful view and centrally located! Just was very informative about place to go and visit.

Property is misnamed. It is not a luxury resort. Shower water was swampy smelling. Only bathroom items offered are towels and small bar of soap. Area is very mountainous and it is difficult to walk along road safely to get to town.

Comfortable and spacious for a family of 5. We love that it has pool since we are not near the beach. We rented a car so lots of parking at the property. We walked to Fira at first its not far at all and then we rented a car since it's quite hot and coning from other parts of Greece having Santorini as our last stop we needed to be comfortable. We love the staff, they are very accommodating. Thank you.

Beautiful place and nice view in the early in the morning. Airport pick up drop off is available. 10 min walking from fira bus station and fira center.

This is one of the best hotels in Fira. I will definitely stay in the future. Best in customer service. Dimitris is looking after us very well. So polite helpful. Even if you ask for late at night he will try and help. Best! Best! Best! Even my 7 year old told me that this hotel made his holiday best ever.

Great property, 15 minute walk from center