Hotel Solaya

The experience at the pool was bad, I called asking if they serve food by the pool and the front desk said yes. We didn’t eat outside so we headed to the pool when we were there the bartender said everything was closed already. We were starving. So I didn’t enjoy the time in the pool.

Nice property and the location was great. There really isn’t a restaurant or interior bar with any atmosphere. The lobby was nice. The staff were really nice. The rooms were OK. Our room had an outside fence lanai. The interior wasn’t very luxurious and our bed had a ridge down the middle, but was overall very comfortable. Be sure to have your Netflix password to watch TV. We parked out back where it was kinda dark with exterior hallways to the rooms. Pool areas are lovely. We would stay there again.

Great staff and hospitality

Great Area Old Town is really great Pool and jacuzzi was great. Food was very good too. Bed was clean and new w great sheets and pillows. Coffee bar and breakfast very convenient Still a little rough around the edges. Needs more updating and cleanup outdoors

I paid for a pool view, with a patio. I did not get the pool view. Our corner unit was conv

It was a great stay. Receptionist was a great person. It started with him being respectful and even greeting my dog. That honestly made my stay so much better. How you welcome guest is huge. You don't get a second chace at a first impression. Great job!

The tub was dirty had a ring around it in the paint was chipped I made a report to the front office they told me they will send somebody the next day to clean it that did not work for me so I checked out the next day and stayed at the Sheridan in Mesa which was great

The main entrance is about the nicest part. The elevator was broken and we had to walk pretty far to get to our floor. The passages on the way looked dilapidated and not well cared for and a little creepy. The room felt cheap and half way renovated. The bath tub was dirty and stained. Decent sleep because we were exhausted after driving all day but yeah - TERRIBLE IMPRESSION.

This hotel is nothing like what’s advertised. If you’re traveling with children, I strongly recommend staying elsewhere. The promotional photos are misleading—they highlight a nice-looking lobby and pool area, but once you arrive, it becomes clear that the rest of the property is more like a rundown motel. The rooms and buildings appear neglected, catering more to a party crowd than families, with little regard for safety or cleanliness. The rooms are old, bare, and unlike any hotel we’ve ever stayed in. They didn’t have phones, for example, and the furniture and decor was limited. The carpeting in the corridors was torn and lifting, rust was visible throughout the property, and we even saw empty liquor and beer bottles scattered in the hallways. I didn’t feel safe—I used both the chain and deadbolt on the door and even placed a chair against it, as people were loudly coming and going all night and my room was along a busy road. I seriously considered leaving, as did another family traveling with us, but since we had already paid, we decided to stick it out. We frankly didn’t feel comfortable during our stay—find somewhere else if you can help it.

The location was nice and convenient. We liked that it was walking distance to shops and restaurants. The building was dated and the stairs are in need of a makeover. The lobby was much nicer than the rest of the hotel. The staff was very friendly.