Lava Suites and Lounge

Stayed 1 night. Positive - great location on cliffs of Fira, met by manager to help carry bags, great views from pool area (pool not heated, but spa was), very good breakfast delivered to room, room is very big, clean, plenty of towels. Negatives - lack of privacy as curtain doesn't cover the only window properly at front door, no wifi in master bedroom, very noisy aircon & air purifier, faulty toilet cistern (had to pump the button to flush), no table or chairs despite a sml kitchenette and plenty of room for one, only 1 bedside table, no luggage stand so bags lying on floor, shower curtain didnt reach floor so water overflows, shower head at waist level so have to hold with one hand, single beds in living area are foam on concrete base (ok for small children maybe), room is a cave so is musty (very noisy air purifier, had to turn off to sleep). Overall, you have to be realistic about the price in Santorini for the location. We had one of the 'Captains rooms' in the lower level so no view directly from the room. The room is devoid of most of the usual comforts, it felt like 'glamping'. Staff were nice but it's clear this property needs upgrading.

What a spectacular location. We had the two bedrooms suite as we traveled with our young 9 year old. You can enjoy the sunset from the jacuzzi on the upper floor. Panos was a most welcoming and helpful host. Highly recommended.

I was disappointed with the room, it was unexpected compared to the pictures of the website. Needs more room updates and mainteance. But the staff was very kind.

Viola was amazing. The place was clean and the view and location are absolutely stunning. The one downside was the man that helps with bags apparently broke his leg the day I arrived so I had to lug my heavy luggage myself (viola helped) which in Santorini is not so easy!!

Excellent

Pleased with everything.

Friendly great staff Great location and views Charming

This property listing is misleading. It’s called lava cave for a reason. Our room was a cave! No windows except the front door, it is built in the side of a mountain and is dank inside. The owners treat the staff poorly. They are all Albanian and barely speak English. They are given 3 days of training and then left alone. The pictures are misleading to say the least. There is no parking lot, no bellman and no instructions on how to find this place! Stay somewhere else!

Would not stay again. Thankfully the staff working at hotel made the experience amazing but transportation and different reservation agency gave false information and sold a view in all rooms when there is none!! No security and no real door to keep people out. Drunk people tried to get into our friends room, no help in sight. Would not recommend

Excellent position , heart of Fira , 5 minutes walking to the main road / restaurants / movida / shops. Beautiful view , great staff , really cozy Hotel , owner very helpful .