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7.6 / 10 Guest Rating

City Express by Marriott Playa Del Carmen

Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

City Express by Marriott Playa Del Carmen - main view

About the Property

Discover your perfect retreat at City Express by Marriott Playa del Carmen, where comfort meets convenience in the heart of Playa del Carmen.

Recreational Amenities
Unwind in our outdoor pool or maintain your fitness routine in our state-of-the-art fitness center. Plus, with our complimentary beach shuttle, spending a day on the sun-kissed shores is effortless.

Comfortable Accommodations
Relax in one of our modern, air-conditioned rooms featuring LCD televisions and complimentary Wi-Fi. Each room is thoughtfully designed to ensure a peaceful stay with private bathrooms equipped with complimentary toiletries.

Dining & Business Services
Start your day with a complimentary continental breakfast served daily, or make use of our 24-hour business center. Enjoy the added convenience of free self-parking and efficient dry cleaning/laundry services.

Your ideal getaway awaits—book your stay today!

Facilities & Amenities

Free breakfast
Fitness facilities
Free beach shuttle
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Pool access available from 10:00 AM to 10:00 PM.Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Double Beds - Photo 1
Room, 2 Double Beds - Photo 2
Room, 2 Double Beds - Photo 3
Room, 2 Double Beds - Photo 4
Room, 2 Double Beds - Photo 5
Room, 2 Double Beds - Photo 6
Room, 2 Double Beds - Photo 7
1/7

Room, 2 Double Beds

2 Double BedsSoundproofed roomInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and recycling binNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Room with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$86.78

$69.42

Includes taxes & fees
Room, 1 Queen Bed - Photo 1
Room, 1 Queen Bed - Photo 2
Room, 1 Queen Bed - Photo 3
Room, 1 Queen Bed - Photo 4
Room, 1 Queen Bed - Photo 5
Room, 1 Queen Bed - Photo 6
Room, 1 Queen Bed - Photo 7
Room, 1 Queen Bed - Photo 8
Room, 1 Queen Bed - Photo 9
Room, 1 Queen Bed - Photo 10
1/10

Room, 1 Queen Bed

1 Queen BedSoundproofed roomInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and recycling binNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$87.7

$70.16

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
1/6

Suite, 1 King Bed

1 King BedSoundproofed roomInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and recycling binNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

King Suite

Non-refundable
Breakfast Included
20% OFF$102.03

$81.62

Includes taxes & fees
Suite, 2 Double Beds - Photo 1
Suite, 2 Double Beds - Photo 2
Suite, 2 Double Beds - Photo 3
Suite, 2 Double Beds - Photo 4
Suite, 2 Double Beds - Photo 5
Suite, 2 Double Beds - Photo 6
1/6

Suite, 2 Double Beds

2 Double BedsSoundproofed roomInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - Energy-saving switches and recycling binNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerDesk

Suite With Two Double Beds

Non-refundable
Breakfast Included
20% OFF$101.23

$80.98

Includes taxes & fees

Guest Reviews

7.6
Very Good104 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness6.5
Service8.1
Location8.1
Room Quality8.1
Amenities8.1
Value for Money7.3
Food and Beverage7.5
Overall Experience7.2

Select topics to read reviews

S
SantiagoarAR
Verified booking
couple
Standard Room
Stayed in Jan 16, 2026

"Good"

6.0

La pileta muy linda. Buen desayuno y todo muy limpio.

La ubicación es pésima si no tenes transporte. Es lejos de todo y la zona es fea para caminar. En la habitación es la cama y poco mas, no tiene heladera, ni caja fuerte, y la televisión no se conecta a internet.

Helpful?
B
BismicaCA
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Good"

5.0

Basic facilities only.

Food was not ok. Feels like not fresh. Juice didn’t taste good. It was watery.

Helpful?
R
RuizmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 11, 2026

"La habitación olía muy mal!"

5.0

Ubicación

El personal y la condición de la habitación

Helpful?
M
MARCELObrBR
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Good"

6.0

Cama e banheiro bons

Café da manhã muito fraco

Helpful?
E
EdgarcrCR
Verified booking
extended_group
Standard Room
Stayed in Jan 10, 2026

"Excellent"

8.0
Helpful?
F
FranciscocrCR
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Mucha bulla en las habitaciones"

6.0

El desayuno muy malo solo pan como para hacer un sandwich, con poco queso, los huevos estaban feos.

El personal de cocina pone la musica muy alta desde temprano y las habitaciones no son insonoras, asi que te despiertan muy temprano. El personal no se preocupa por le bulla en areas comunes inclusive edspues de media noche, asi que no es muy comodo para dormir.

Helpful?
H
HarishclCL
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Very Good"

7.0

Location, Room, Cleanliness, Fast check-in and out, Friendly staff and reception, quick service.

Breakfast was very basic with the same spread every day, would have loved to see some variety.

Helpful?
M
MaceocoCO
Verified booking
couple
Standard Room
Stayed in Jan 7, 2026

"Regular"

7.0

El bufet escaso. Había que esperar a que volvieran a rellenar las bandejas. Faltaban platos, cubiertos... Una vez que uno le avisaba a los empleados reaccionaban y corregían el problema.

Dejamos los pasaportes en la caja de seguridad de la recepcion y cuando los pedimos el dia del checkout estuvimos esperando 45 minutos ya que no la podian abrir. Habia 4 personas intentando abrir la caja. La llave maestra no era y al no tener marcadas las llaves y las cajas estaban tratando de abrir la caja 1 y era la caja 7. Un desastre.

Helpful?
W
wandachCH
Verified booking
family_with_children
Standard Room
Stayed in Jan 4, 2026

"Good"

2.0

Le personnel

Le petit déjeuner était vraiment pas bon. Les gens faisant beaucoup de bruit et on entendait tout depuis la chambre. Les toilettes ne marchait pas et on a du appeller le personel, plus l'odeur des toilettes était désagréable. Il fallait pas oublier de fermer la porte.

Helpful?
R
RicardomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Excellent"

8.0

La atención

La puerta del baño no servía

Helpful?