Hai Au Boutique Hotel & Spa

This hotel is in a great location. It takes only a few minutes stroll to be at the market. A 10 minute easy stroll gets you well into the old town. Our room was spacious with a comfy large bed. We had a small balcony with 2 chairs which was a nice place to sit in the evening. The bathroom was clean. It had a shower over the bath. There was also a fridge and safe in the room. The staff were friendly and always waved and said hello when we went in and out. The pool area is well kept. There were a few beds around the pool and some of them had a cushion. The pool went into the shade in the afternoon so it was very nice to sit out by the pool. The hotel also has a bar and restaurant although we didn't use this facility. Breakfast was a buffet and the options were excellent and also some of the options changed daily. There was an egg station, cereals, juices, bread, happy cow cheese, toast, ham, noodles and pho etc.

Great Boutique Hotel! Fantastic staff, good location and walkable location to all tourist sites.

Stay at corner of the road, 10 mins walk to the Hoi An old Street info centre. Room is clean but beds are stiff. Breakfast spread with local noodles was nice and delicious fruits. Friendly staffs.

Hotel staff is friendly and helpful. Hotel is within walking distance to the old town. Room is big, spacious, comfortable and clean. Breakfast is sumptuous.

:) happy stay, solo travel in this very beautiful ancient town

The hotel staff were outstanding and it was so nice to be greeted by your first name every morning! The hotel was comfortable and clean, with an 'old feel' to the place. There was not much place to hang out in the room because the one bed was humongous! Breakfast was amazing, especially the mango pancakes! The place very convenient to wverything was only a ten minute walk to the ancient town of Hoi An.

Top staff. Nice Breakfast

Service was great and helpful, a bit outdated, huge rooms, bathroom old and towels small and almost seethrough. Room cleaning staff were the only sector to let down the sevice side. Value for money !

We stayed for 3 days. The hotel location was good being only 5 min walk from the old town, but the room was cramped with too much furniture and the bathroom was smaller than expected. Room was clean though. Staff were helpful but (like many in Hoi An) were trying to sell products they were clearly getting commissions on. When we had some clothing delivered from a tailor (not the one they recommended) they were clearly disappointed and a bit annoyed we didn't go with their recommendation. We borrowed bikes from the hotel to get around town, but unfortunately some had unfixable seats (couldn't adjust seat height), poor brakes and needed tires pumped, but they did pump the tires when asked and swapped bikes were weren't comfortable with. Overall an ok experience.

It's an ok hotel that is within walking distance to everything.