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5.6 / 10 Guest Rating

Hôtel des Arcades

52 rue des Carmes, Rouen, Seine-Maritime, 76000, Rouen, FR

Hôtel des Arcades - main view

About the Property

Central Location:
Situated in the heart of Rouen City Centre, Hôtel des Arcades offers easy access to popular landmarks like Rouen Cathedral and Rue du Gros-Horloge.

Charming Accommodation:
With 17 individually furnished guestrooms, each featuring private balconies and modern amenities, you can expect a comfortable stay tailored to your needs.

Convenient Amenities:
Enjoy services such as room service, complimentary newspapers, and luggage storage, enhancing your overall experience during your visit.

Book your stay at Hôtel des Arcades now for a memorable and convenient visit to Rouen.

Facilities & Amenities

Free WiFi
Luggage storage
Wheelchair accessible
Free newspapers in lobby
Smoke-free property
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Alcohol is not served or permitted at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good64 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jenny
Verified booking
friends
Standard Room
Stayed in Sep 9, 2022

"Good"

2.0

Quand nous sommes arrivés l hôtel était fermé avec un mot nous demandant d appeler un numéro d autre hôtel (hôtel beau séjour à la gare). Hôtel horrible aucune propreté et délabré. L hôtel des arcades je pense est définitivement fermé et donc ne devrait être plus en vente sur votre site. Nous sommes très déçue et je pense que vous ne vérifier pas les hôtels c est dommage. Une vraie arnaque

Helpful?
J
Janet
Verified booking
Standard Room
Stayed in Aug 5, 2022

"Disastrous"

2.0

We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 3, 2022

"Good"

2.0

Hôtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour. Tout simplement tres déçue

Helpful?
P
PAOLO
Verified booking
Standard Room
Stayed in Jul 2, 2022

"Excellent"

8.0

l'hotel si trova nella zona pedonale ed è centralissimo. Vicino c'è la via dei ristorantini e bar. ottimo per visitare la città e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.

Helpful?
S
Siegfried
Verified booking
Standard Room
Stayed in Jun 10, 2022

"Excellent"

8.0

Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgängerzone.

Helpful?
Z
Zvi
Verified booking
Standard Room
Stayed in Jun 10, 2022

"Excellent"

8.0

Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 30, 2022

"Pas cher mais"

6.0

Pas cher mais il faut accepté que la chambre soit un peu decevante. On etait au 1er étage donc: Vous entendrez le telephone sonné Les clients qui font du va et viens avec leur discussion. L'eau, elle tarde a chauffer donc faut anticiper avec un bébé, pas facile. Sans ascenseur toujours pas facile. Mais ça n'empêche qu'on a passé un agréable week-end surtour que le personnel est a l'écoute. Choisissez en connaissance de cause.

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Sep 23, 2020

"Fuyez ! "

2.0

Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...

Helpful?
A
Anonyme
Verified booking
partner
Standard Room
Stayed in Nov 14, 2019

"Good"

4.0

Pas de chauffage dans la chambre, et un prix trop cher pour une nuit glaciale.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 17, 2019

"Good"

4.0

There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked

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