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8.3 / 10 Guest Rating

Hotel Qalasaya

Jr. Grau 240, Puno, pe

Hotel Qalasaya - main view

About the Property

Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.

Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.

Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent215 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

A
AshleygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Very Good"

7.0

The location was right in the middle of the town our room had a good view. The room was spacious and the bed was comfortable.

Helpful?
J
José CarlosbrBR
Verified booking
extended_group
Standard Room
Stayed in May 19, 2026

"Ótima"

9.0

Quarto espaçoso. Vista bonita. Limpeza.

Não ter ducha higiênica. Não ter espelho grande fora do banheiro.

Helpful?
K
KatkaczCZ
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Very Good"

7.0

Location in the city centre, clean room, no issue to prepare breakfast boxes as we had early morning departure to our trips

Pictures show hotel in a nicer way, I would not say this was a 4star hotel, rather 3star. But it was fine.

Helpful?
M
MariefrFR
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Jolie vue"

7.0

La vue sur le lac chambre 803 ou 903

Le petit déjeuner vraiment bof bof Et beaucoup de poussière partout

Helpful?
M
mirjamnlNL
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Excellent"

8.0
Helpful?
S
SchweitzerfrFR
Verified booking
family_with_children
Standard Room
Stayed in May 5, 2026

"Confortable"

9.0

Grand chambre avec tout le confort, frigo, petite cuisine, bouteille d'eau, bouilloire.

Une soirée on n'a pas eu d'eau chaud.

Helpful?
R
RebeccagbGB
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Exceptional"

10.0

Good location, great breakfast (our best in Peru), helpful staff. It looks like what would have been a great top of the range hotel 15 years ago, they still provide that level of service, it’s just a touch dated now. But very comfortable, the bed was massive, could have slept 4 of us in the double. Also gave us a free welcome pisco sour!

Nothing

Helpful?
D
DelphinefrFR
Verified booking
couple
Standard Room
Stayed in Apr 30, 2026

"Top!"

10.0

La vue spectaculaire sur le lac Titicaca et la ville, le bon petit déjeuner à partir de 6h, le personnel prévenant lorsque notre guide est arrivé en retard… ils ont appelé l’agence! La chambre spacieuse, eau chaude et chauffage. Boissons chaude à disposition à l’accueil

Rien

Helpful?
V
VadimruRU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Нормальный отель."

7.0

В самом центре самой туристической части города. Большие панорамные окна из которых было видно само озеро. Сотрудники на ресепшен отзывчивые, искренне старались мне помочь, хотя решение проблемы было не в их компетенции.

Плохая светоизоляция и шумоизоляция в номере. Над входной дверью была стеклянная панель. Через неё прекрасно пробивался свет из коридора. Ещё я отлично слышал соседей под утро. То ли они телевизор громко включили, то ли просто сами громко разговаривали. В целом гостиница немного устаревшая. И в плане отделки, и в плане состояния номера.

Helpful?
D
Daniel pePE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Excellent"

8.0

Te imponen un tipo de cambio de 4 soles por cada dólar

Helpful?
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