Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.3 / 10 Guest Rating

Hotel Qalasaya

Jr. Grau 240, Puno, pe

Hotel Qalasaya - main view

About the Property

Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.

Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.

Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent215 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

W
WING YEEhkHK
Verified booking
family_with_children
Standard Room
Stayed in Nov 14, 2025

"Very Good"

7.0

Staffs are heartly helpful especially making use if whatsapp communication, resolve oral speaking Spanish vs English problems. The janitors and receptionist willing to offer kindness help when i was sick. I much appreciated. Nearby many restaurants, shops and banks, convenient.

My room at 9th floor, canteen at 10th floor, at night the music and moving the tables and chairs could be heard clearly. Also surrounding restaurant would not lower the music volume until mid-night 1-2am....disaster!! Except bad sound insulation, others are meeting standard.

Helpful?
L
LucasitIT
Verified booking
couple
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

9.0
Helpful?
M
MalczykfrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 28, 2025

"Exceptional"

10.0
Helpful?
M
MalczykfrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 28, 2025

"Exceptional"

10.0
Helpful?
L
LeoniecwCW
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Exceptional"

9.0

Mooie kamer met uitzicht op meer

Internet was niet altijd goed

Helpful?
S
SalvatoreitIT
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Excellent"

8.0
Helpful?
A
AlisonchCH
Verified booking
family_with_children
Standard Room
Stayed in Oct 23, 2025

"Presque parfait mais sans papier toilette..."

5.0

Fenêtres bien isolées au bruit, grande chambre, vue sur le lac et la ville, proximité des restaurants et de la place principale

Il a fallu demander le premier jour qu'ils nous remettent du papier toilette. Le deuxième jour, on a pas remarqué qu'ils n'avaient pas mis de réserve donc on s'est retrouvé sans rien au milieu de la nuit... Je ne trouve pas ça normal d'avoir dû demander exprès et encore moins d'avoir dû descendre moi-même à la réception en chercher le dernier jour. Une chose aussi essentielle que le papier toilette a su gâcher le reste qui était pourtant presque parfait... Heureusement, que nous n'avons pas été malades ce jour-là !

Helpful?
R
RocioesES
Verified booking
family_with_children
Standard Room
Stayed in Oct 22, 2025

"Exceptional"

9.0

El personal muy atento nos indicaron que iba a llover y nos facilitaron paraguas y a una de nosotros no os pusieron oxígeno

El desayuno estaban las mesas sin recoger y un poco descuidado tuvieron que reponer , se lo teníamos que pedir en vez de estar pendientes ellos

Helpful?
E
ElenamxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 19, 2025

"En el centro de Puno"

10.0

La ubicación y comodidad

Nuestra habitación no tenía ventana, nos hubiera gustado una con vista

Helpful?
M
MontseesES
Verified booking
extended_group
Standard Room
Stayed in Oct 18, 2025

"Bona situació, no demanar habitació matrimonial!"

7.0

A veure! Teníem 2 habitacions. La triple molt bé. La doble, cutre. Llit matrimonial petit, habitació petita, mobiliari vell, finestra oxidada. Potser es van equivocar, pq havíem reservat de 2 llits, però de 4* ni parlar-ne! La situació i personal, bona.

L.habitació matrimonial, a refer totalment. Res d.un 4 * ni de bon tros! Tot vell

Helpful?