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8.3 / 10 Guest Rating

Hotel Qalasaya

Jr. Grau 240, Puno, pe

Hotel Qalasaya - main view

About the Property

Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.

Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.

Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent215 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

G
GleciobrBR
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Cansativa"

5.0

A localização do hotel é muito boa, apenas uma quadra da praza de armas, os funcionários são bem gentis e atendem os pedidos. Além disso, o serviço de lavanderia é ótimo (passam as roupas), porém caro comparado à Cusco.

Problemas estruturais no hotel fazem o barulho de subida de escadas e banheiro (barulho de descarga de outros hóspedes) fez a experiência no hotel ser péssima. As duas noites que passamos não dormimos direito e nas duas fomos obrigados à acordar as 5h com barulho alheio. É uma pena, é um hotel bom com bons funcionários, mas o barulho é insuportável e precisa ser avisado para que não passem o mesmo. obs: estavamos no 6° andar, talvez estando nos superiores não tenham a mesma experiência.

Helpful?
N
NadinechCH
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

9.0
Helpful?
L
LindaauAU
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0
Helpful?
R
RafaellagbGB
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0
Helpful?
A
AdrianauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 29, 2025

"Great central location."

8.0

Great location. Plenty of fantastic restuarants and bars. Close to the square. I would stay again.

Bar didn't open until quite late and a few funny things like being told we weren't allowed to fill our drink bottles from the water in the lobby. But quite comfortable and great location.

Helpful?
R
Richard
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Good"

6.0

No dejan agua ya que el agua del grifo no se puede beber

Helpful?
P
PatriciaesES
Verified booking
extended_group
Standard Room
Stayed in Sep 20, 2025

"Excellent"

8.0

Muy bien situado, al lado de Plaza de Armas. Tiene 11 alturas por lo que las vistas de la ciudad y del lago son inmejorables. El personal excelente, muy dispuestos a ayudar en todo lo necesario. Camas muy cómodas. Baño bastante simple.

Bastante lentos en desayuno bufete a la hora de reponer lo que se acababa.

Helpful?
J
JordiesES
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

9.0
Helpful?
B
BRUNOfrFR
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

9.0
Helpful?
K
KarlaauAU
Verified booking
extended_group
Standard Room
Stayed in Sep 17, 2025

"Excellent"

8.0
Helpful?