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8.3 / 10 Guest Rating

Hotel Qalasaya

Jr. Grau 240, Puno, pe

Hotel Qalasaya - main view

About the Property

Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.

Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.

Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent215 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

P
PatrickfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 16, 2025

"Bien"

8.0

Grande chambre agréable Bon petit déjeuner

Helpful?
K
katia andrea domingosbrBR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"tudo maravilhoso, localização, quarto e cafe da manha"

10.0

tudo maravilhoso, localização, quarto e cafe da manha

Helpful?
A
AngelicabrBR
Verified booking
extended_group
Standard Room
Stayed in Oct 13, 2025

"Hotel bom"

7.0

Localização muito boa mas não se consegue chegar de carro para descer as malas. No quarto tudo perfeito, chuveiro e cama excelente, apenas uma obra ao lado do prédio que fazia muito barulho. Cafe da manhã excelente com diversidade, e tudo muito gostoso.

O preço poderia ser mais justo pelo que oferece. Teve um momento que o elevador parou de funcionar e como estava no 9 andar tivemos que esperar.

Helpful?
P
PierfrancescoitIT
Verified booking
couple
Standard Room
Stayed in Oct 13, 2025

"Buon compromesso"

8.0

Ottima posizione, camera spaziosa e pulita, staff cordiale e disponibile, colazione ben fornita con bellissima vista sul lago

Camera non insonorizzata. Per via di una festa del paese in centro, una sera non siamo riusciti a dormire per via della musica per strada. I vetri non offrivano alcuna insonorizzazione

Helpful?
T
TristandeDE
Verified booking
extended_group
Standard Room
Stayed in Oct 12, 2025

"Great location, very central, friendly staff and good breakfast."

9.0

Friendly staff and good breakfast. View from the hotel was great especially for breakfast. Facilities were good with good shower. General good rooms.

Internet was bad. I don't understand how internet can be so bad in 2025.

Helpful?
E
EmmagbGB
Verified booking
couple
Standard Room
Stayed in Oct 10, 2025

"Clean, brilliant views and would definitely stay again"

10.0

Staff were always very friendly and happy to help. It was clean. Drinking water was always available. Very good location in the centre of puno surrounded by lots of shops, restaurants and taxis. The view from the room was stunning. There is a glass front to the elevator which also gives lovely views.

Helpful?
K
KathrinchCH
Verified booking
extended_group
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

9.0

Die Lage ist sehr gut und von den oberen Etagen hat man eine gute Sicht auf den See. Das Personal war freundlich und hilfsbereit.

Nur als Information: das Hotel ist in der Fussgängerzone, man muss also sein Gepäck noch ca. 1.5 Blocks tragen können.

Helpful?
T
Tamara
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Good"

4.0

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.

Helpful?
A
AdelapePE
Verified booking
family_with_children
Standard Room
Stayed in Oct 7, 2025

"Agradable"

7.0

La ubicación , el restaurante con bonita vista, la habitación bonita y su baño grande

Hacer mantenimiento como la puerta de la ducha no corre fácilmente, solo un papel en el baño y cuando pedí que me traigan no había personal así que tuve que bajar a recepción, se equivocaron en mi reserva que era con 3 camas y solo hubo 2 camas al menos al reclamar me descontaron 10 dólares.

Helpful?
V
victorbrBR
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Excellent"

8.0
Helpful?