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8.3 / 10 Guest Rating

Hotel Qalasaya

Jr. Grau 240, Puno, pe

Hotel Qalasaya - main view

About the Property

Luxurious Accommodation
Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.

Convenient Amenities
Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.

Prime Location
Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent215 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

S
SabrinacaCA
Verified booking
couple
Standard Room
Stayed in Aug 20, 2025

"Bon rapport qualité prix"

5.0

La proximité avec le centre et que l’hébergement ait pris en compte mes attentes en me donnant des boules quies puisque j’avais demandé une chambre au calme.

Pas assez moderne et beaucoup de bruits (Mais j’ai le sommeil très léger)

Helpful?
A
Ann-MarieusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"Great location and friendly helpful staff."

9.0

Great staff very helpful and friendly. There was a mixup with reservation and they came up with an idea to make it right and I really appreciate it as I travel with a young child so it’s hard to change plans last minute.

Helpful?
L
LauraitIT
Verified booking
couple
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

9.0
Helpful?
S
SenolnlNL
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Good for short stays"

7.0

Good location, large rooms

Breakfast and almost no heating

Helpful?
I
IvonnedeDE
Verified booking
extended_group
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

9.0

Das Hotel war sauber und es gab eine Heizung im Zimmer. Das Personal war sehr nett.

Um 8 Uhr gab es einige Sachen am Frühstücksbuffet nicht mehr.

Helpful?
A
AnnacaCA
Verified booking
young couple
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0
Helpful?
G
GLORIA
Verified booking
partner
Standard Room
Stayed in Jul 22, 2025

"Excellent"

8.0

To take shower there was not enough hot water

Helpful?
A
AndreicaCA
Verified booking
young couple
Standard Room
Stayed in Jul 3, 2025

"Pleasant"

8.0

Location and view from restaurant and room

Windows need improvement; could hear the noise from the streets (9th floor) Drivers in Puno are born with the fingers on the honk!!!! All night long!

Helpful?
J
JaneusUS
Verified booking
young couple
Standard Room
Stayed in May 30, 2025

"A small splurge"

9.0

We had the suite; it was very comfortable.

Hot water seemed to run out after two person shower, making it hard to use the jacuzzi included in the room. Room originally beautifully done but then repair workmanship was shoddy.

Helpful?
B
Barbara
Verified booking
friends
Standard Room
Stayed in May 26, 2025

"Good"

6.0

Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.

Helpful?