Hotel Qalasaya

Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.

Staff at the front desk were super! great!!

Staff speak very good english and are very attentive. The location is close to center and many local restaurants. Our room had a very nice view on the lake.

The hotel is good located, near of a street with some restaurants and not far away from center. The bed was a king size and very comfortable. The room has a beautiful view. We asked for the laundry and they did it very well, the clothes smelt good and were also ironed.

The internet didn't work well.

Breakfast and locations were nice. Staff very helpful.

The sink was a little leaky and there could have been more toilet paper in the room.

Position and reception staff

Breakfast terrible (no replacement during the service)

Staff were friendly

Breakfast was sparse.

Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale.

Rooms are spacious, perfectly clean. The staff is very helpful. They gave us contact for a driver in the neighborhood. There are all needed facilities and the breakfast is great. I will definitely recommend it.