PortAventura Hotel Gold River

We booked here because the other Portaventura hotels were unavailable, but we didn't realize how isolated the hotel was (we took the train to get there) if you don't have a vehicle, and thus you're trapped into spending money for expensive meals on site only (we ending up taking a taxi to one of the local towns for dinner). Also, there are no signs from the train station to inform you how to get to the hotel, which is odd, but the staff did transport us for free from the closest hotel to the train station to this one. Aside its gated, isolated location, the hotel was clean, the grounds are well kept, pools are nice, and the theme park back entrance is literally a 5 minute walk away. Oh, and this one plays non-stop country music on the grounds, warning, which we dislike unless its Dixie Chicks, Nanci Griffith, Hootie (Darius Rucker), Dolly or Johnny Cash (we didn't hear any of these people). You're welcome.

The staff could not be more rood, food if any available uneatable, they basically couldn´t be bothered to keep any of the restaurants open, if the Hotel manager didn´t care even a bit that there is no food available on-site as the place is in the middle of nowhere

Great family fun, 11 year old and 8 year old boys had a wonderful fun packed time. We sayed for seven nights. The cowboy themed hotel was fun, the rooms were cleaned everyday & were spotless. The piped country music outside was funny & the kids found themselves singing songs off by heart because they heard them so often! Half board was good value, it would have cost a fortune in the park everyday to feed everyone. Definitely get the express passes! saved us from queing in the heat of August. The worst queues were at reception, far too few people manning the desks. The park closes at 12pm, meant you could get to the park early and then go back to the hotel for a swim and lounge by the pool, dinner and then hit the park again. Ferrari land was great but you’d only spend a half day there & the waterpark was fine but a bit packed and overwhelming the day we went. We did a day on the beach in Salou and also a panoramic tour of Barcelona with Busplan which was a good whistle stop tour of all the sites in the city. We’d highly recommend PortAventura if a beach only holiday isn’t what you want.

Great themeing around the hotel. Rooms are meant to look old but are very clean. Breakfast was busy but good selection. Theme Park entry is included for all days (check-in and check-out) which is superb. It's about a five minute walk from reception - extremely handy. Pools are nice but, as you'd expect from a family resort, full of noisy kids. Pool bar/restaurant was a big dissapointment. Overall prices for food and drink were not unreasonable.

Nicely themed hotel in good location, but food and drink expensive. We were completely ignored at the pool bar/restaurant one afternoon. Waited for 15 minutes while several staff walked past completely ignoring us so got up and walked away never to go back. Ran out of toilet paper in hotel room one day as cleaner did not leave any, and black hairs found in our bed. Pool seemed very dirty and never saw it being cleaned. I personally would not go back here.

It was a nice clean hotel with good food and the easy access to the theme park was a bonus. The pool was excellent and the shuttle bus to Salou made a nice evening out.

Very bad hotel very dirty I found a cockroach on my bed and the room is very dirty , there is no water heater for tea or coffee and no pathroap and Slepares from the end the hotel is not recommended for any body it’s very expensive for nothing

We stayed at the gold river as a birthday present to my partner. The place is beautiful. The theming was done very well. The when you entered the park the theme continued which I thought was well laid out. The park was literally 2 mins away from the hotel. The pools behind the hotel was excellent -3 decent sized pools with plenty of sun loungers around. When we got to the room the bed only had one pillow each, but a quick trip to reception and this was sorted with 10 mins. Please note you there is not an iron in the rooms / reception do not have any to loan. Checking was fast and efficent. The room key doubles up as your park entry card. We had a hire car and parking was also free. The security guard on the gate would check the boot on entry / exit to the hotel. Overall a very pleasant experience.

Be sure to read the fine print when staying at this hotel. You pay for a room with two beds and they have the option to give you one bed if desired. Staff unhelpful except to bring in a tiny rollaway for my 6'3" brother.

Great hotel & location. Restaurant service needs improvement