PortAventura Hotel Gold River

Expedia was helpful in trying to resolve hotel issues. Port Aventura supervisor was not. Booked a “Standard room with queen AND 2 twins ». Received room with 1 queen and told I “didn’t pay enough for a room with a queen and 2 twins. Supervisor offered a “complimentary” rollaway. I book hundreds of rooms a year and have never had this issue.

Loved the theme parks but was very dissipionted in the accommodation..The check in was very bad and the receptionist made hard work of it ...

Grait park one of the best. The room was clean but not so big for families. The location near to the entrance was grait and the staff was nice and very helpful. Don't miss the express primum pass!

5th year running - still an amazing place, hoping to return for a 6th year next year, my kid has literally grown up here, having been 5 when we first visited, and is now 10!

Hotel was great however it is a little awkward to access if you come in by train/foot as there are no directions and the hotel grounds and entrance are fenced off. Other than the initial access issues we had a pleasant stay ;)

Hotel rooms are big, and beds are comfortable. Cleaning is average. Check in and getting info from reception, is time consuming. Breakfast is average.

Good hotel, very helpful reception staff and ideal if you are a theme park enthusiast. The only reasons I have not given it full 5 stars are the room we had smelt of cigarettes and the hotel only offered to air it out no exchange. Which did not get rid of the smell in the 2 nights we stayed. Otherwise, good facilities except no free water available for the very hot days and nights.

Great to be located in the park. Easy to check in. Breakfast was good - great choice. Resort was clean and well run.

Staff were not helpful. 1 thin flat pillow each had to ask for more. Very noisy throughout night , as we believe there was a dog in the next room as well as door slamming . Very dark corridor, couldn't see to get my key in the door and walked into pile of sheets left by cleaners. Not a good experience for what is meant to be 4*.

+ room + price included 2 days park and 1 day Ferrari land + breakfast - area, really isolated and only for the parks - not clean bathrooms in the common areas