Manila Grand Opera Hotel

The food i guess.

The room is untidy, the bed is very itchy, no windows, the aircon is not cold.

Comfortable room and friendly staff.

Their breakfast was disappointing, and you might need to find somewhere else to eat. The location is quite a distance from the airport and other scenic places in Manila.

A VERY TRAUMATIC EXPIRIENCE FOR MY SON (10YRS OLD).

I WAS SO DISAPPOINTED AS I PERSONALLY CHOOSED AND BOOKED THIS HOTEL FOR MY DAUGTHER/SON AND WIFE AS IT IS VERY NEAR TO UNIVERSITY OF STO.TOMAS WHERE MY DAUGTHER HAS ENTRANCE EXAM,YOU WILL TOTALLY HEAR THE NEXT ROOM DOING ADULT THING. ROOMS ARE NOT SOUND PROOF, NOT RECOMMENDED IF YOU STAY WITH YOUR FAMILY SPECIALLY WITH CHILDREN. EVERY THING YOU NEED TO PAY IN THIS HOTEL.. MY WIFE REQUESTED BREAKFAST BOX (0500AM) FOR MY DAUGHTER AS SHE NEEDS TO BE IN THE UNIVERSITY BY 0700AM, 0530AM BREAKFAST STILL NOT DELIVER AND WHEN MY WIFE CALLED THE RECEPTION THATS THE ONLY TIME THE STAFF TOLD THAT THEY WILL ARRANGE AND DELIVER. DURING THE BREAKFAST THEY DIDNT ALLOWED MY SON (10 YRS OLD) TO ENTER THE CAFETERIA UNTIL MY WIFE PAID 200 PESOS EVEN SHE TOLD THE STAFF HER WALLET IS IN THE ROOM AND THEY CAN CHARGE HER LATER AS THEY HAVE 1000 PESOS DEPOSIT, STILL THE STAFF NOT ALLOWED THEM TO ENTER UNTIL THEY PAID. DURING CHECK OUT IT TOOK ALMOST AN HOUR BEFORE THE STAFF CLEARED THE ROOM AND GAVE THEM BACK THE 1000 PESOS DEPOSIT

Pool was clean and attendant was helpful :))

Ma chambre n'avait pas de fenêtre et sentait le moisi Mais c'était propre

Easy to access.

None

The place needs a good wash, and upgrade. I am stayed there because I wanted to visit and see that local area

It was dirty and things were not working