Fontana Hot Spring Leisure Parks

Very friendly staff.convenient location, excellent service

The heater is not working and theres cockroach in the tub...

Everything is falling apart. Shower was broken. Doesn’t turn off and flooded the whole bathroom. Called the front desk to have it fixed. Sent a plumber who just patched things up and told me to turn the know clockwise to open and counterclockwise to close. Weird. Beds were terrible. It’s probably half a century old. The middle part is already sagging, so two of you on the queen size bed keep on rolling to the middle. Terrible pillows. Terrible everything.

The published photos are quite deceiving for the ffg reasons: 1. Checkin time took us 1hour to think I arrived 230pm and finished exactly one hoyr 2. Since i read bad reviews i asked the lobby to get us the newest bldg or villa including interiors 3. Uncleaned rooms especially bathrooms. The villa is too old no improvment. You would see the dirty stains every tiles It feel like no improvement to the villa relly old like creepy old considering the rate is quite expensive

Got a room with no windows. When we asked to transfer they would not allow because we booked through Expedia. Elevator was not working. Swimming pool did not offer towels and no nearby bathroom dressing room. This hotel has seriously lost its luster. Definately not worth the price. So disappointed!

We originally booked a 3 bedroom standard billa with pool but they were all booked ao we got free upgrade to premium villa. Super roomy. Kitchen was somewhat bare with a one burner induction cooker. We disn't know that their burners were induction so we had to rent a pot and pan for P100 each because the pota and pans we had briught were not stainless. The frig was not cold enough probably because they had just plugged it in the same day so we just put everything on the freezer. Although the mext day the frig was cold already. Okay if you're staying for mire than just overnight. overall our trip was very enjoyable amd we would definitely come back.

Nothing to say the place, but when we check out it took almost 1 hr to wait, i suggest that they will assign 1 frontdesk to assist ckeck out during check out time.

room was full of small bugs. bed was really hard. room service was really slow and low class. everytime you call the front desk to ask for assistance, they will answer you they dont have what we are looking for. but when you call their manager, in a few minutes your concern is addressed with properly.....

A very nice resort. The quality of the room's features was impressive. It was mostly empty when we stayed so it was very quiet. The many options of resort activities were a bit expensive though, like the room.

first im very disappointed upon checking-in. bec b4 i book i called hotels.com to confirm if we could use all the facilities & esp the water park, & hotels.com confirmed & called the fontana hotel that the water parks was included & the guest are free to use the water parks. then upon check-in the front desk said that it's not included the water parks. the front desk don't even say sorry about the misunderstanding with the hotels.com. 2nd in the villa (2 bedrooms), all the faucets (in the kitchen, 2 bathrooms sinks), were both broken & hard to open. the couch in the living room was old, the bed in master bedroom was so old, that is was so saggy. the villa room itself needs a refurbish, bec its too old. housekeeper were easy to call to. but the outside of the villa was nice, they keep it clean & newly repainted, but not the inside thou. the only like that we like was their breakfast buffet, all the staff in that restaurant were very nice & attentive to your needs.