Hotel Pal Heights

Food and clearness staff behaviour

Very Good and Comfortable stay.....Great Hospitality and very approachable staff .....

No chance of any complain.

The location

The manager informed us that we received a complimentary room upgrade, which initially sounded positive. However, the upgraded room was unacceptable .. The walls were dirty, and the towels were very worn and even appeared unclean. After we complained, they replaced them with clean ones. The bathroom definitely needs renovation as it was outdated and not in good condition. The corridor on the 5th floor had no air conditioning and smelled unpleasant. On our last day, there was no internet access on the entire floor, and we were offered another room change, which was inconvenient. The breakfast was buffet-style but with low-quality products. The breakfast staff were polite, although communication in English was difficult. Overall, I do not recommend this hote

The advertised photos, had nothing to do with reality. The hotel seemed tired

La disponibilità, la professionalità, la cortesia di tutto il personale in particolare dei signori CHANDAN e NASIM che ci hanno aiutato con le prenotazioni. Se ritornassimo a Bhubaneswar, sicuramente torneremmo in questo hotel. Grazie a tutto lo staff cuochi compresi

Tutto ok

Rooms were neat and clean and service was great. Mr Nasim helped with upgrading the room and was very helpful throughout the stay.

Nothing to add

Breakfast very good, good spread and choice. Staff were helpful and friendly Restaurants were good, food quality good. Plenty supply of bottle of water , much appreciated.

Hot water not available in the evening, had to complain, appears hot water valve turned low. Room Telephone not working, fixed after complaining Many power cuts one evening, power came back after 19 minutes, people stuck in lift!