Crosswinds Resort Suites

Location is exceptional! Perfect place to travel with our dog to relax and disconnect.

The sceneries are nice.

The view is the only good thing about this place—absolutely stunning. Unfortunately, everything else was disappointing. The room was nothing like the photos—very misleading. The bathroom wasn’t properly cleaned, had mold, and smelled off. To top it off, we found a bag of trash under the sink that clearly wasn’t ours. The internet was unreliable, and when we checked the router, we discovered the cables had been chewed—possibly by a mouse. The Wi-Fi password on the info sheet was also incorrect, so we had to check the back of the router just to connect. Service was poor overall, and the condition of the room was unacceptable. Definitely won’t be coming back.

the room,food and place

Everything was excellent especially the receptionists and the staff who are very helpful, accomodating and warm. Please fix the internet issues as we didnt have a stable connection throughout our stay. Even our tv cant be used because of poor connection.

Room and bathroom needs upgrade. Sofa/trundle bed needs replacing especially the trundle bed. There is leak in the bathroom emitting bad smell.

the scenery is good

location： hard to find the hotel need to add more signage cleanliness： when we check the bed its dirty need to call room service to change beddings first