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9.4 / 10 Guest Rating

Hakone Hisui

837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631, Hakone, JP

Hakone Hisui - main view

About the Property

Relaxation and Recreation: Enjoy the ultimate pampering with onsite massages, hot springs, and a sauna. Unwind with body treatments and facials, or showcase your singing skills at the karaoke lounge.

Dining and Entertainment: Indulge in delectable meals at the hotel's restaurant, ICHIYUU, or opt for room service. Choose from a variety of drinks at the bar/lounge. Start your day right with a complimentary local cuisine breakfast and take advantage of the shopping options on site.

Convenience and Comfort: Stay connected with complimentary wired and wireless internet access. With a 24-hour front desk, luggage storage, and free self-parking, we ensure a hassle-free stay. Each of the 8 guestrooms is uniquely decorated and equipped with modern amenities for your comfort.

Ready to experience luxury amidst nature? Book your stay at Hakone Hisui now!

Facilities & Amenities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Karaoke
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Cashless payment methods are available for all transactions.Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

Available Rooms

Western-style room, standard(3 persons), Non Smoking - Photo 1
Western-style room, standard(3 persons), Non Smoking - Photo 2
Western-style room, standard(3 persons), Non Smoking - Photo 3
Western-style room, standard(3 persons), Non Smoking - Photo 4
Western-style room, standard(3 persons), Non Smoking - Photo 5
Western-style room, standard(3 persons), Non Smoking - Photo 6
Western-style room, standard(3 persons), Non Smoking - Photo 7
Western-style room, standard(3 persons), Non Smoking - Photo 8
Western-style room, standard(3 persons), Non Smoking - Photo 9
1/9

Western-style room, standard(3 persons), Non Smoking

2 Double Beds538 sq feet Relax - Indoor private hot tub; in-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 55-inch Smart TV with digital channelsFood & Drink - Room service (limited), free minibar items, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning and heatingNeed to Know - No housekeepingNon-Smoking

50 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobePrivate bathroom

Standard Triple Room with Bath

Non-refundable
Half Board
20% OFF$734.98

$587.98

Includes taxes & fees

Guest Reviews

9.4
Exceptional53 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 20, 2019

"食事最高"

10.0

部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Jul 1, 2019

"Exceptional"

10.0

お料理がよかったです 手が込んでいて　見た目もお味も最高です

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in Jun 8, 2019

"Good"

6.0

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in May 30, 2019

"Exceptional"

10.0

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Apr 27, 2019

"Excellent"

8.0

El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso. Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable. Solo un poco retirado .

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Apr 20, 2019

"Excellent"

8.0

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 17, 2019

"Exceptional"

10.0

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 9, 2019

"Relaxing Hakone Getaway"

10.0

Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 31, 2018

"接客も大変満足です。部屋も最高でした！"

10.0

接客も大変満足です。部屋も最高でした！料理も最高です！

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 30, 2018

"Exceptional"

10.0

We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.

Helpful?
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