Hakone Hisui

トイレのリモコンの電池が切れてオシュレットが使えなかったが即対応して頂きました、 夕食時に寒いと思ったらしくスタッフの方が膝掛けを持って来て頂き気配りが凄いと思いました。 お部屋も広く庭園、露天風呂も素敵、お食事も美味しかったです。 スタッフの方々も明るく良かったです。

Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay

部屋のコンディションは 何時もと同じく とても良かったです。 部屋に案内をしてくれるの 心配りは？ 何だか 行き届かなく 残念でした。

Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.

Very high end accomodation, lots of onsen to bath and a great dinner. The bathtub in the balcony of the room was the cherry in the cake, enjoyed every minute of it and will definitely come back more times. Totally recommended!

This place was the highlight of not only our stay in Hakone, but visiting Japan in general. It was a zen oasis of peace and serenity, where every detail seemed carefully thought out to allow for maximum relaxation. Interior design blends traditional and modern, there is a lovely koi pond and garden adjacent to the dining area. We have only enjoyed breakfast, which was exquisite. The hot springs (onsen) and spa area is a must to enjoy as it is truly delightful to watch the stars and listen to nature sounds while soaking in. Also big kudos to the hotel staff for being very attentive and most helpful.

立地も良く、スタッフの対応、ロビーや客屋、温泉のどれもハイレベル。ホテルのある仙石原からは、箱根の観光名所や美術館に行くにもとても便利。客室も広くて、清潔。大浴場、露天風呂もきれいで、泉質も良い。会席料理も美味しい。また行きたくなるホテルだと思う。

nice hotel and resorts，large room, luxury and comfort, great natural hot pool, tasty breakfast, also closed to bus station, will recommend to our friends

Hotel top em todos os sentidos. O preço pago vale cada centavo.

It was a great experience even though the town seemed a bit dead. The room was great but they need a bit of an update. I also wished they had more food options for when there are no available options nearby.