Hotel Riu Vistamar - All Inclusive

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Vraiment chouette tres propre nourriture très bonne le seul truc il faut un véhicule pour visiter car loin de tout Vue extraordinaire

Super Aussicht

Wir kommen immer wieder gerne. Die Auswahl an Speisen wie auch das gesamte Team sind einfach hervorragend. Dazu noch der Ausblick einfach ein perfekter Familienurlaub

Everything was great.

Prima esperienza con gli hotel RIU e sono rimasto molto colpito da tutto. Da rifare!!

Todo ha estado muy bien

They are keen to change the towels and sheets but the rooms didn't seem particularly clean. At meals they are very friendly and rush to clear away plates even before you have finished, but trying to get water or warm coffee often took a while, and replacement cutlery was hard to come by and ran out half way through meals. My wife had a couple of bouts of vomiting and I gather that several families on different floors had a similar experience. I found all staff friendly, willing and helpful. Food was plentiful, though a little repetitive and tended to get cleared away so late arrivals had a poorer selection.

Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct the mistake. Worst of all, they withheld our passports until we paid the extra charge. This felt like blackmail and is completely unacceptable. The staff were arrogant, inflexible, and not service-minded at all. We were simply told to contact Hotels.com, while the hotel refused to take any responsibility or offer any support. We travel frequently and have never encountered anything like this. RIU Vistamar should seriously reconsider their approach to customer service and staff attitude. We will definitely not return.

es grande limpio bonito gente amable pero el lugar esta alejado de todo