Echoes Boutique Hotel and Restaurant

No one at front desk upon arrival, all staff and amenities were literally across the road in the Lilianfels Hotel. The room photos don't align to the room provided. We were unable to get a dinner booking for spa treatment booking, due to school holidays. The room we had was nice and clean, but the view was not as promised. The saving grace was we had a fireplace at it was close to zero degress outside. Overall, it was a nice experience but with no one around to make you feel welcome and wanted, we will go somewhere else next time.

Incredible views of the valley/mountians. First class property with impeccable service. Short drive to lots of sightseeing and hiking trails from easy to expert. Stunningly beautiful area.

Very expensive for what we have paid, need to pay to get a coffee, carpet is old and decolered.

Our room was ready right on the check in time of 3pm. It would have been nice to check in earlier since the weather was miserable. We checked in at the sister hotel Lilianfels as there was no staff at our hotel. The room was tidy. The bathroom was so very very tight and tied, you could not fit more than one person in there. There is not enough parking on the premises especially of an evening which is very frustrating in wet weather.

Great location close to hiking. Clean and comfortable rooms. Great restaurants.

Wow! Just wow! The views from our rooms (Wentworth & Govett) were absolutely spectacular. Waking up to breathtaking vistas was a highlight of our stay—even on a “bad” day, being surrounded by clouds made for a dreamy, almost otherworldly experience. The rooms are spacious, well-appointed, and stocked with plenty of amenities, making for a very comfortable stay. The staff is warm and welcoming, adding to the boutique hotel’s charm. A bonus: don’t miss out on the facilities across the street at Lilianfels, including the pool and lounge—an extra perk that makes the stay even better. Highly recommended for a Blue Mountains getaway with unforgettable views!

Disappointing Decline in Standards I have stayed at this hotel four times before, and it used to be a five-star experience. Unfortunately, it has gone downhill and is now closer to three stars. What’s Still Good: • The rooms and views remain fantastic. • The facilities, like the pool, are excellent. • The staff were friendly and approachable. What’s Gone Wrong: • Pool Atmosphere: The removal of the pool bar has drastically changed the vibe. While you can order via phone, it’s just not the same as having a lively, well-serviced bar by the pool. • Echoes Restaurant: Service here was well below par. It was slow between courses, staff lacked attentiveness, and basic details like refilling water or clearing plates were overlooked. • Breakfast: Very average. Some fresh juice instead of carton options would elevate the experience. • Check-In Process: Previously, you could check in at Echoes itself, which was convenient. Now, you have to check in at Lilianfels across the road. When my room key didn’t work, I had to make the trek back across because there’s no service available at Echoes to help. Overall, it feels like prices have increased, yet service levels and staffing have been cut. What used to feel like a luxurious escape now feels mediocre and disorganized. Very disappointing, especially given how exceptional the hotel once was. I hope they address these issues because it has so much potential.

Highly recommended if you are looking for a date night or a family dinner! We went on a Saturday so had the 3 corse menu (compulsory on a Saturday). The portions where very large, including entrees and bread so be aware before you go not to snack! The food was good, but the view is defiantly the main event, so I would recommend visiting at sunset. There was a wonderful pianist playing on the grand piano when we arrived which was so special and really enhanced the night creating a memorable experience. The decor was classy but not to fussy. I would suggest you dress to impress. We felt it was priced accordingly to the experience of the evening.

We loved the property. The views were incredible.

One of the most memorable views from a hotel room I’ve ever had the privilege to experience. The view from the terrace is unmatched both day and night, assuming you have a clear sky for star gazing. The room itself was comfortable but quite tired. Lots of scuffs, wear and tear. Clearly it has been much loved for many years but is in need of a minor face lift. That said, it was perfectly clean and didn’t detract front the stay. It would take a lot more to make me regret booking a room with that view. I’ll surely remember the tranquility and scenery above all else.