Best Western Hotel Posada Freeman Zona Dorada

The staff were sweet

My room was on the 1st floor and throughout my stay- I heard buzzing sounds of a generator

The breakfast had a large variety of options and was really good. Tables inside and outside for your chosing. Service was fantastic and staff was accommodating and so friendly.

A new building next door went up and their large air conditioner is extremley loud if you are staying on that side of the hotel and on the 4th floor. It kept our friends up all night, and the hotel's only response was to provide each of them with a pair of ear plugs. They were in room 410. We on the other hand were below them in room 110, and never heard the noise.

Front desk staff. Two servers at the restaurant.

Had to relocate rooms due to malfunction on wifi. In the second room, the restroom didn't flush. the tv only had several options for certain channels. Beds were very uncomfortable at the edges too soft due to usage.

Plenty of lounge chairs and tables around the pool and ocean views access to the beach and clean bathrooms. The food was great and also a wide selection of drinks. Service was excellent! Would definitely recommend we will be back for sure next year!

The personnel of the cafeteria weren't pleasant. They were on their phone most of the time. they are too young. The food was terrible., the rooms where too dark not enough light. They don't clean the rooms every day. On our first day the bathroom floor had blood stains from before. This was my second time there, but this time was too much of a difference from before. Sorry for my comments but when I travel I like to rest in a clean place.

Gotta love this quaint place on the beach!

Place was small simple and everyone was friendly.

Jacuzzi

We had our hearts set on staying at the only Freeman Hotel we knew about in Mazatlan - the old classic '50s hotel in El Centro. We had no reason to think there was any other Posada Freemen hotel. After we had visited the Freeman Hotel in El Centro, Mazatlan, we were charmed, so went home and booked the Freeeman for Feb 14th 2024. When we tried to check in, the extremely disappointing news came to light - there are 2 hotels with EXACTLY the same name, in Mazatlan. And they would not exchange our booking, saying the hotels had nothing to do with each other. So we went to the Zona Dorada, a location in Mazatlan which we are not particularly fond, since it is full of American and Canadian tourists and tourist bars, restaurants, tourist gift shops, etc. We like the old classics.

it was the wrong hotel. It is a cute older hotel, which has appealing decor, and we liked the boutique feel of the Freeman in Zona Dorada, but it was not what we were looking for.

Great location and great staff. Good breakfast.