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7.8 / 10 Guest Rating

The Palm at Playa

8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Palm at Playa - main view

About the Property

Experience the vibrant heart of Playa del Carmen at The Palm at Playa, your ideal getaway.

Unwind in Luxury
Take a dip in our refreshing outdoor pool or soak in the hot tub, designed for ultimate relaxation. Our stylish bar and poolside lounge await you with delightful drinks to elevate your evenings.

Modern Comforts
Stay connected with complimentary wireless internet access while enjoying your favorite shows on Smart televisions in our well-appointed 66 guestrooms. With thoughtful amenities like rainfall showerheads and laptop-compatible safes, your comfort is our priority.

Convenient Location
You’re just steps away from the famous Quinta Avenida, ensuring easy access to local attractions and exquisite dining options. Our area shuttle service makes exploring this incredible destination a breeze.

Discover the perfect blend of comfort and convenience. Book your stay at The Palm at Playa today!

Facilities & Amenities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 9:00 PM.Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

Available Rooms

Loft - Photo 1
Loft - Photo 2
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Loft - Photo 4
Loft - Photo 5
Loft - Photo 6
Loft - Photo 7
Loft - Photo 8
1/8

Loft

1 King Bed and 1 Double Sofa Bed646-sq-foot individually furnished room, furnished balcony with courtyard views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop-compatible safe, single sofa bed, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

60 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomSofa bed

Loft

Non-refundable
Room Only
20% OFF$101.39

$81.11

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
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Suite - Photo 7
1/7

Suite

1 King Bed861-sq-foot individually furnished room, furnished balcony with garden views Layout - Bedroom Internet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Day bed, laptop-compatible safe, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

80 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomRoom service (limited hours)

Suite

Non-refundable
Room Only
20% OFF$148.35

$118.68

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
Deluxe Room - Photo 9
Deluxe Room - Photo 10
Deluxe Room - Photo 11
Deluxe Room - Photo 12
Deluxe Room - Photo 13
1/13

Deluxe Room

1 King Bed and 1 Double Sofa Bed646-sq-foot individually furnished room, furnished balcony with city and garden views Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Day bed, laptop-compatible safe, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

60 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomRoom service (limited hours)

Deluxe Room

Non-refundable
Room Only
20% OFF$85.74

$68.59

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$128.69

$102.95

Includes taxes & fees
Standard Room - Photo 1
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Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
1/8

Standard Room

1 King Bed269 sq feet Internet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomRoom service (limited hours)

Standard Room

Non-refundable
Room Only
20% OFF$70.1

$56.08

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$113.03

$90.42

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
Standard Double Room - Photo 7
1/7

Standard Double Room

2 Double Beds269 sq feet Internet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

25 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomRoom service (limited hours)

Standard Double Room

Non-refundable
Room Only
20% OFF$70.1

$56.08

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$113.03

$90.42

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
1/5

Deluxe Double Room

2 Queen BedsFurnished balcony with garden viewsInternet - Free WiFi Entertainment - 40-inch Smart TV with cable channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneHair dryerPrivate bathroomRoom service (limited hours)

Deluxe Double Room

Non-refundable
Room Only
20% OFF$93.56

$74.85

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$136.5

$109.2

Includes taxes & fees

Guest Reviews

7.8
Very Good139 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness6.9
Service8.3
Location8.9
Room Quality6.8
Amenities7.4
Value for Money7.8
Food and Beverage8.4
Overall Experience7.8

Select topics to read reviews

M
Marius
Verified booking
partner
Standard Room
Stayed in Oct 3, 2025

"Excellent"

8.0

Nice location, good pool and working hot tub, Giovani a bartender at the pool bar is so good and nice.

Helpful?
J
Jeremy
Verified booking
partner
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Great Property close to everything. Loved the pool and the large rooms with plenty of space to spread out and relax

Helpful?
A
Adriana
Verified booking
family
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

Easy access to the beach, great eats, and entertainment. We were able to park our car rental in their lot and that was really convenient to access. The only thing the rooftop bar is a separate entity and there was slight miscommunication but they were able to rectify it without a problem.

Helpful?
J
Jeanelle
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Good"

2.0

No air conditioner

Helpful?
E
Elsa
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Good"

6.0

I think they have to work in Better cleaning especially in the room, some cool air in the lobby and waiting area the shampoo,body wash and conditioner has all the same things

Helpful?
M
miriam
Verified booking
family
Standard Room
Stayed in Aug 23, 2025

"Good"

4.0

Not everything that they offered is available, they list it so you will book it and when you arrive they tell you they don’t have it.

Helpful?
G
Gindra
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Todo estuvo muy bien! Muy cómodo, quizás algún edredón por el A/A

Helpful?
A
Alvaro
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

Hotel is centrally located. Close to all the shops, nightlife and beach. The ac could be better for the rooms.

Helpful?
C
Carlos
Verified booking
family
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

Convenient located and it has parking

Helpful?
B
Brenda
Verified booking
partner
Standard Room
Stayed in Jul 24, 2025

"Good"

4.0

Location was selected due to walking distance to Ferry. Location very noisy is off of main Avenue. Did not use any services for 1 night was affordable and convenient.

Helpful?