We first ‘booked at the Mansion’ in 2023. (I had never stayed at a mansion & was really looking forward to it.) We arrived to find just a few parking spaces (maybe 8) – we lucked out & found an empty one.
We followed instuctions that we were given to our room & were completely shocked, when, the inst. took us out the side door & into the back! There sits a 2 level motel type building!! I was shocked & soooo disappointed at the same time. The room was ok – but NOT in a mansion (& I had paid more than I would have elsewhere). At least, we had a parking place & free coffee & continental breakfast each morning and close to Duval St.
We didn’t think we would go back. When we decided on another visit in 2025 – I had a problem finding a decent price – so, I said “well, let’s do the mansion again, AT LEAST, we’ll have a place to park, free breakfast every morning and just a ‘few’ steps away from Duval St.”
Got there to find, no place to park – they had blocked off some of the parking places, to put tables & chairs out front!! Next morning, walked out to find NO coffee & NO breakfast. Walked into the mansion go get brochures & saw a menu for George's bar & spritz. Arrows inside pointed to the side porch. Walked out there to find tables & chairs (matching the ones outside) and a bar with a woman, ready to take orders! One cup of coffee, $5.00 (I don’t think so). We went elsewhere for breakfast. The next morning, I noticed a Kuerig machine in our room, next to 4 ceramic mugs (yay!) Wait, what?? No coffee pods!! After we left I texted the mgmt company (NOT on the premises) – they said, the lady behind the bar has some, so check with her. Next morning, my man brought MY own cup to the bar & asked for coffee pods, she said ‘well it’s really NOT MY JOB, but I’ll see if I can call housekeeping for you. She phoned, no answer, so she did say follow me & we went to the other side of the property, she went in and came out with 3 pods! At least, I would have coffee the next day. Our way back we noticed a cabinet with extra towels, & small personal products in case they were needed. (And they were, when we called for clean towels, no one ever came (they DID in 2023). Also, next to that cabinet was a wire basket to throw used towels (what happened to housekeeping). Back in the room, I put the coffee pods next to the coffee maker for the next day & we went out to breakfast. Had coffee at the restaurant & didn’t think about sugar or creamer until the waitress brought them. Wait a minute, I had coffee back in the room but, not creamer, sugar or stirrers!! (I took the extra creamer back with me). The room itself, needed a little work – good thing that I paid for a “Deluxe” queen (can’t imagine what a lesser room would be). Bathroom a pretty mint green, until you notice the brown spots/stains on the wall, the white putty, where it was patched and the rust & dust under the sink. The door to the outside, at the top, looked like someone tried to break out of there & the windowsill needed painting, as well (I didn’t dare look any further). We will NEVER go back there again!! By the way, for the time that we were there, we NEVER saw anyone using those tables that they blocked the parking spaces for!!
