Comfort Inn Goshen

Breakfast was okay. Our bathroom door did not shut, our dead bolt did not work. The elevator didn't work, luckily we were on the first floor. There was no refrigerator in room. Socks were black from walking on the floor. Our rooms were not available at check in time, it was after 5pm. You need to close for a few weeks and get things up to par. The power was off but we understand that was not your fault.

Almost everything needed improvement. It did not meet the standard of Comfort Inn.

Great service p

Staff nice

Staff was incompetent sent me to a room that had someone in it so it went back now to get another key. Things are not maintained equipment falling apart in the breakfast area not taking care of outside just very poorly maintained

Absolutely nothing! We stayed for two days.

Well, in the first room, we were put in and had no air conditioning that worked, no phone, and no refrigerator in the room. We waited 20-30 minutes for staff to help and get us into another room. The room had everything that worked, but the refrigerator was off balance and junk, floors were dirty, and ant pills in the bathroom. Faucet sprayed water when you brushed your teeth, and the toilet seat lid was broken. Missing bulb for bed lamp, lol. Mattress was worn out on one side. Not to mention loud music at midnight. For a non-smoking building, it smelled like Marijuana and cigarettes. Old towels and trash in the hallway. The pool was closed the whole visit, and only the 3rd floor had a working ice maker. Immigrant people who looked like they lived there were in and out all day and night, got into a fight right in front of us and a guy was choked and slapped but ended quickly but was very scary to watch. I would never recommend this place to anyone!!!

Parking lot, location, and staff

None

Jacuzzi

I have always went to this hotel when I visit my grandchildren. I always get room on 3rd floor. Suite with jacuzzi for my back and its 2 rooms and its roomy for all my grands to visit. I arrive and no room on 3rd floor. What the heck. So then he gives me 128. .that is a stock room. I get my room and I almost fell off the toilet. New seat and no one screwed it onto the toilet. I had to go get a screw driver for no one came after asking so I fixed it. 😒

The breakfast was decent. The air conditioning worked well.

The elevator was quite sketchy. There was no phone in the room. There was no television channels available to watch. There was trash in the hallways. It was supposed to be no smoking, but the hallways reeked of smoke. There was blue painters tape on our room window. The floors were dirty. The pool was one of the main reasons we chose this hotel and it was closed. The beds were very uncomfortable, very lumpy. I literally didn't get any sleep.