Holiday Inn Express & Suites George West by IHG

Friendly accommodating staff.

Climate control in room difficult to set. Bathroom door on backwards, so it could be pushed open even when locked.

Easy check in and nice desk folks. Hotel is nice enough, just getting a little run down and somewhat dirty.

No frig and water pressure was low. Checking person not friendly. Never had this kind of service before.

Easy. Nice as always. 😀

No mini fridge, TV did not work, no blankets for pull out bed, room was not attended. Poor experience overall.

our room was hot, ac not working. we left and did not stay the night. after a few days of trying to get a refund booking .com informed us that no one from your hotel was returning their call or emails. i had to call my crediti card and filed a claim for credit on my account.

The air conditioner was not working properly they’re having problems with it so the rooms were not cool enough.. The worst breakfast ever;!! This place was not worth $100, I felt I should get some of it back because of the Air conditioning was not working properly, there was no breakfast to be had I’ve been in better places for less price

I liked the breakfast and that there is shade at the swimming pool. I also liked the comfortable beds. The staff was also very friendly. Overall, comfy and welcoming.

The hallway on the floor we stayed smelled horrible, like feces/sewage. Staff advised us some rooms were hot, fortunately our room was at a good temperature The pool was very dirty. I asked staff if they could clean it, which they did. But it might have not been enough because my 6 year old got really sick. Before the pool was cleaned the water looked very cloudy and there was debris/leaves covering the pool. My daughter was looking forward to swim the entire road trip there so after it was “cleaned” I let her go in. She told me she had accidentally swallowed some water which followed her getting a fever, stomach ache, nausea, headaches, and diarrhea for about 4-5 days 😔