Windmills Hotel Apartments

10 a day for aircon rip off rooms beyond basic avoid! Management get a grip you shouldn't be getting so many bad reviews like this .

Arrived at apartments early hours of August 30th tired and hot . When I arrived great service from the guy at the reception he booked me in and helped with my luggage great service until I got into my room I couldn't believe it no kettle no hangers for my dresses so basic 2 of everything now I know it is 2 star but I don't think it warrants a 1 star okay it was clean but I made sure I disinfected the room and shower area not quite up to my standards pool area appeared clean no life guard on duty while I was there a lively family were stopping having fun around the pool put so inconsiderate in my opinion free for all so young children in pool not safe quite dangerous.tThe staff were polite except for the blonde lady on reception she needs to take a course in customer care rude and arrogant the grounds are lovely stayed in ground floor apartment so made my stay pleasant I had to ask for clean towers which I didn't get so stopped a cleaner which was a rare site for a clean towel which she gave I know the room was cleaned because it was left how I left it and under the bed there was a unused tampon thankfully ..The bins were at least emptied .I was charged 10 euro a day for Aircon which is quite a lot and told not to leave it on in the day . I was out all day returning just to shower and sleep so it was okay I could go on but the windmills is a 2 star very very basic I would not recommend if your looking for self catering this is not it it's just a base . Although I enjoyed my holiday I would not return

PLEASE READ REVIEWS BEFORE BOOKING THIS HOTEL. absolutely disgusting experience, so My husband and I booked to stay here ,stayed self catering, we got our Room, No TV. No kettle .had to pay for air con does say .we had to ask for our room to be cleaned , oom had damp patches on the ceiling and s Rool smelt of Damp . I got hand gesture to move away from reception, rude bad mannered staff . I dont recommend. We booked in some where else on bookings , so left came back to have our transfers, there was a pool but we refused to give any more money to them , please save your self the hassle , carry on scrolling and find a better holiday ,than this , had your money lump it attitude ,it was like Karen's diner of hotels , Zero stars 🌟 from us

Stayed here for 10 days. We were dubious about staying after reading reviews, but you have to make up your own mind. Rooms do look tired but everything we needed worked. We weren’t in it for most of the day so what does it matter. We were out for meals and drinks every night. Water was hot, beds were clean, we asked for extra pillows and got them on request, as well as towels. Pool area is clean and chilled, no drama getting a bed. Windmills food is lovely and has lots of options to choose from as well as artists. Great location, enough to be going on with locally, or bus or walk into the Protaras strip. My only negative would be we were staying facing the church (which is stunning) and I could hear the music till late on. Didn’t need air con as we felt room was cool enough. I would stay again and recommend, it’s just what you want from your holiday. Thank you 😎

Extremely Disappointing Stay – Would Not Recommend We arrived at the hotel at 2am, only to find our room in a very poor condition. It was dirty, and the air conditioning — which we paid an additional €10 per night for — barely worked. The following morning, we went to reception to explain that the room was both unsuitable and unclean. They sent a cleaner, but after five separate attempts, the room was still not properly cleaned. In the end, we purchased our own cleaning products and cleaned it ourselves. The furnishings, bed, and bathroom looked like they hadn’t been updated since the 1970s. To make matters worse, we found cockroaches and ants in the room. When we reported this, a staff member shrugged it off, saying it was “the season.” She then spoke in Greek to the cleaner, saying the room had been cleaned and there were no cockroaches — not realizing that I understood everything. When I responded in Greek, she was visibly surprised and said, “Oh, you speak Greek,” to which I replied, “Yes.” We asked daily to be moved to a different room, but after seven days of being ignored or fobbed would not stay here again and would definitely not recommend

We arrived early hours of Tuesday morning as 2 adults and 1 child. Upon arrival I handed over my hotel booking confirmation and they couldn’t find my booking, eventually after almost an hour they found my booking under the wrong name and for 1 person. The guy on reception showed us to our room even though he knew it was only suitable for 1 person and he left instantly. I flew back round to reception and asked them to change our room. He was dealing with another complaint so we had to wait another 30 mins, by this point it was almost 4am which isn’t easy when we have an autistic child with us. He took my keys and came back after 20 mins to say he’d put a camp bed up for us when this room was small enough before the bed went up, my partners little brother was on a camp bed which was squished up next to the door, I complained further and was told there was nothing they could do regarding a room change. The following day we got talking to multiple families around the pool and they had also put complaints in due to a lack of cleanliness and safety in the rooms, all these families agreed that the hotel was to a poor standard and the staff were very poor dealing with these incidents. We booked a self catering room and were expecting facilities to prepare our own meals, however this was not the case. All we had was 2 glasses and 2 mugs which weren’t any use as we had no kettle. We had no cutlery or even any plates. The fridge didn’t work so we weren’t able to use it. We tried the hotel bar for breakfast one morning. We ordered drinks and food together and when our food came out we still had no drinks, we waited 30 mins for our drinks, even though they were serving drinks to other tables but told us the system was down. Me and my partner had a full English breakfast which gave us both a really bad stomach. Our room was like prison cell, considering we had one of the recently renovated rooms it was a disgrace. There was no safe, no TV, no catering facilities, not enough chairs on the balcony area, not enough pillows or towels. We requested more pillows and towels when we arrived and were told to come back tomorrow and we still didn’t receive enough after we asked. The cleaner came to our room once during our 5 night stay and this was the day before we were leaving. The aircon was €10 per day however the aircon unit in the room was absolutely filthy, it was yellow so we bought fans from over the road instead as lots of people mentioned they’d paid and it doesn’t even work. The mattress they used on the camp bed had a big hole in it. The room hadn’t been deep cleaned as there was plastic tags, hairs and dirt beside the bedside table. This was our first time in Cyprus and we are absolutely devastated that this hotel ruined our first experience. It just got worse as the days went on. We certainly won’t return and would definitely not recommend! We certainly aren’t the only family who felt this way! Massive waste of money!

We are on our last day of our holiday at windmills apartments and I really don't want to leave, I absolutely love it here the staff are really friendly and helpful the facilities are good, lovely swimming pool which is immaculate, lovely local area with plenty of shops and restaurants, the beach a short walk away, protaras town is a short bus ride away which only costs 2 euros, really bustling there which was great but also lovely to be able to go back to our lovely peaceful apartments , we will definitely be returning, thankyou windmills staff xx

We spent 7 wonderful days at the hotel, met wonderful staff, ate great food, and thoroughly enjoyed ourselves. Many thanks to : Eleni - reception and restaurant Vanessa - cleaning Angelos - the youngest bartender And most thanks to Poogia, who served us breakfast always smiling and cheerful, because a smile is the most important thing to start the day. Big respect to all the chefs and kitchen staff who prepared delicious meals. The Jack Daniels Burger is amazing. Good thing -there is no internet in the apartments, and we liked it ...to sleep peacefully. There is excellent internet in the restaurant, pub and at the pool. The beach is 10 minutes away, sandy, the water in the sea is warm and clean. Plenty of markets, shops, restaurants, pharmacies nearby. There is also a polyclinic. And let's not forget, the recommendation to try the waffles,pancakes and lava cakes next to the restaurant. Many greetings and God bless you in your further work and life. Vladan and Zorana

We stayed in studio which was lovely and clean and cleaned every day. Hotel was not very busy so plenty of sun beds. My only criticism is the air con. We paid €100 euros for 10 nights and it was pathetic. We had to get the maintenance guy to come fix it twice . They said it was not broke but their was hardly any air coming out of it. I would recommend taking your own fans instead of wasting money on air con

2nd visit to The Windmills, welcomed by everyone as a returning guest. The whole team are so friendly and helpful all the time. Lovely studio appartment, clean and tidy. The pool is great always clean & appealing. The bar & restaurant menus are fantastic and the food is always great. Can't wait for the next visit ❤️