Aqua Oceanfront Hotel Resort

Pros: beautiful property in the middle of the jungle, private beach, and delicious food at the restaurant. They were very kind to upgrade our room close to the beach. It was a beautiful 2-story villa with a kitchen, private pool, a balcony, and AC in the bedroom. Cons: lack of honesty and services Leading up to the trip, we received a few emails telling us about all the activities and services available in the resort. They offered complementary hiking and snorkeling, and we could pay for yoga classes, spa treatments, romantic packages, and activities such as surfing, hikes on Mombacho and Omepete island, etc. None of that was available once we got there. We asked the reception to book activities and they said they would call amd organize them. They never did. After a few days, we decided to book them ourselves through tour websites. We even asked them to call a nearby golfing course and they said they would. After 3 days, they said the golf course hadn't answered yet. My partner emailed the golf course and we got a response within 5 minutes. The staff at the reception were very kind, but not helpful and the lack of honestly from the management really disappointed us. The restaurant staff were always great and the service was excellent. The reception even gave us the wrong opening hours for the restaurant so we showed up late one evening. The staff were still there and were so extremely kind to prepare us a meal even after closing.

Amazing view

This property is located in the heart of the jungle and it's beautiful! The only wildlife I encountered was the crabs that tried to take over our romantic dinner on the beach and some other wildlife at that time. Everything else was amazing, just be mindful there is no elevators all stairs...so if you're taking older parents with you be mindful of how they would get up and down. It's an amazing workout tho, my legs are super tight because of it lol...so glad I workout because it could have been a lot worse. Great property for relaxing and that is what we did! Great staff and people!

Es un sitio de encanto, tranquilo, seguro, amabilidad del personal, excelente atención al cliente y adecuado para unas vacaciones de relajación en pareja y en familia. La gastronomía es excelente. La playa privada es genial y sin peligro.

I booked Aqua Resort at the end of a week long active trip in Nicaragua to relax and unwind. Overall it was a nice stay as long as you are aware of a few things. Pros: The view from my suite (Sapote LS) was one of the most beautiful sights I've seen with clear view of the ocean. The plunge pool was perfect for the hot temps. The room was spacious and there was an additional room/kitchen if you want to prepare your own food. The beach was private and so pretty. I enjoyed the restaurant although it is expensive for Nicaragua. Playa Gigante is about a 30 min walk if you want cheaper options for food/drinks. The service was great. I was able to reach the front desk via WhatsApp and they tried to quickly resolve issues. Cons: If you do not like or cannot do many stairs, you will have trouble at this hotel. But it is a treehouse set up so that is to be expected. If you do not like nature this may not be the hotel for you. I encountered monkeys, raccoons, scorpions and other wildlife but again you are in the trees. My main issue was my A/C did not work well which made for uncomfortable sleep when its 85 degrees at night. They tried to fix it but it only temporarily improved. For the price of the room this should not be an issue. I also felt they could have had better toiletries in room for the price. I would stay again if they worked out some of the kinks. It truly is a unique place.

Amazing experience. I would recommend this place to anyone and everyone!! We’ll definitely be returning.

I had a great experience at Aqua. The staff were accommodating and welcoming. The cabins are beautiful, hearing the trees dance in the wind and the waves on the shore- you cannot bet that. The beach itself is amazing and sunsets are in perfect view. Very happy with my stay and would highly recommend.

.

Bad customer service and the pool dirty old like was abandoned..restaurant staff horrible and the food was ok to expensive for the quality of food they gave you… Wont recommend this place

The maintenance very low