Ohtels Vila Romana

This hotel was superb! The rooms were so inviting and modern, location was perfect, pool area was gorgeous and the indoor pool was so relaxing. Great facilities in the hotel and staff are so good with children. So much choice for breakfast, even for fussy eaters. Food so fresh and never run out. The food from the hut outside was so nice for a little snack also drinks and ice creams were served there. Entertainment was great for families, a disco for the kids followed by a show or karaoke! Friendly and happy atmosphere around the hotel. Great value for the standard of this hotel. I will definitely come back and would highly recommend!

The hotel cleaning staff are warm and friendly - they always say hello. They make up your room beautifully, and overall the hotel is very clean and tidy! 🥰 The staff who run the little hotel shop are very friendly also, and kids love exploring the variety of reasonably priced goodies. The reception staff will promptly resolve any issues for you. We asked to move rooms due to noise from the bar downstairs and this was done with ease. The pool is clean and I particularly love one staff member in particular who is always found dancing and smiling while serving food and drinks behind the bar. Such a good vibe!

Nice reception and public areas. Decent double rooms with 2 double beds, good shower, big TV with ability to connect Netflix, YouTube etc. if that's your thing. Pool area is ok, and staff are all very friendly. Evening entertainment is lacking, but that's not a problem for us. Having been here the best part of two weeks, our big issue is with breakfast... We been down at different times, but have always had the same problems. Finding a table is a scramble, once secured the next challenge is a hot drink... The coffee machines are constantly on the blink, probably no more than 50% operating at any one time, and sometimes less. Always a queue at a working machine, but even worse is when you get to the front, and the red lights blink to indicate maintenance required... It's so frustrating to spend 15 mins every morning having to source a hot drink. Hot food is cold, and egg/omelette station is inadequate. Pigeons invade the breakfast area every morning, which can be annoying, but also amusing... watching 4 pigeons fight over a chip has been the best entertainment we've seen here. Put simply, breakfast is a poor start to the day, and spoils the hotel experience Mr Israel, I suggest you urgently need to address staff and equipment capacity at breakfast... It's not on the odd occasion, it's every morning. All of the guests we spoke to were disappointed with this area of service and it reflects poorly on an otherwise very good hotel.

Reception staff very helpful. Rooms clean and spacious. Good location for Portaventura and into Salou centre. Food, very poor. Queues ridiculously long. Undercooked meat at tea time. No child friendly cutlery or glasses. Trying to get a child to drink out of a wine glass at breakfast is ridiculous. Pool areas, dirty, masses of food waste and rubbish left under sunbeds. Pool vents very dangerous around children’s pool many are broken and an accident waiting to happen. On the last day as we were half board we weren’t aware that you were only provided with breakfast and couldn’t swap your evening meal to have lunch. Find this quite rude when you have paid half board. Wouldn’t stay here again.

Considering we stayed at this hotel earlier this year, since then, it has gone downhill massively. The food is not like it was. The variety is poor, and unless you manage to get to the food when it first comes out, it's at best luke warm or cold. We didn't find the staff as approachable as they were 4 months ago. Most simply don't understand what you are saying and look at you gone out. Most of the time, when we have gone down to the restaurant, we have simply turned around and walked out as there was nothing we would eat and have ended up going out to eat, at massively absurd costs, especially considering what we had already paid for this half board 11 night holiday. I can safely say that we will not be staying at this hotel again, and nor would I recommend it to anyone else.

i feel the hotel is kept really clean and the staff work so hard haven’t been in the queues for teatime and today swapping lunch for teatime was to be fair less busy staff work hard in the hotel spent most days out which is my choice rooms are very noisy - feel like i am next door watching the tv with them! and that showers are noisy from both rooms either side being over the pool is lovely but don’t expect any sleep u til after 11 - very noisy above the outside restaurant area ideally places reception staff are lovely - had an issue with a phone today and can’t say that the male staff member went above and beyond to help really lesson learnt ok for these days here / probably won’t return to this hotel. bit too noisy for me when you want to get away from the daily grind at home - good for families though

Having just spent the last week at this hotel I have come back with mixed feelings about it.The check in was straight forward and our room overlooking the pool was very nice,Two double beds and a very clean bathroom,with plenty of wardrobe space for clothes.Also the cleaners were very good every day.But it also had its negative points, the queuing to enter the restaurant was constant every meal time,we swopped evening meal to lunchtime as the waiting time to enter was sometimes over half an hour,they have a system where you go in at one side of the door ,show your room number and they give you a receipt incase you get a drink then on the way out you go to the other side of the door to pay,that's fine after people are in the restaurant but at the start of mealtimes when the queue is over 100 yards long open both sides as nobody has yet sat down to have a drink. The pool bar also every day was a constant queue for drinks and snacks as they had one person taking drinks and food orders, you were queuing for over 20 minutes to get served and this is the end of September I dread to think what it's like in july/August but maybe they have more staff on.The food in the restaurant was reasonable but after a week it got monotonous, you got virtually the same every day,all the meats,fish etc were cooked hot but the potatoes, chips vegetables were sometimes only warm dependent on what had been eaten the most and replenished. As of the entertainment I never stayed in the hotel in the evening and in the afternoon around the pool I disappeared when they started playing bingo. All in all the hotel is fine for a short break but could be run better if the management got their finger out as the staff work very hard but are understaffed.

We are currently staying here and this is our 8th or 9th visit and the second of this year. Unfortunately every visit to this hotel seems to be worse than the last. Although the hotel was full for our first 4 days it is evident the number of staff employed here has declined and also the service received is also poorer. The restaurant is by far the most lacking area, long waiting times for the egg and toast station. Food unless just cooked is usually cold and Luke warm at best. This has been mentioned in other reviews and by other guests we have spoken to her. Breakfast is usually a bit of a disaster area no matter if you arrive at 8.00am or 10.00am. Coffee machines are used so frequently the staff cannot keep up with maintenance or required refilling of water, emptying drip trays and pod collectors that when either full or empty stop the machines from working. Same for the hot milk dispenser not being attended to, on one occasion i found the milk and filled it myself and this morning at 10am it had milk but wasn't even turned on! We found a breakfast table this morning and the waitress removed extra cutlery as there was only 2 of us. I fetched 2 coffees (with cold milk!) and left them on the table along with our room card (you need this every time you use the restaurant) while we went to fetch breakfast. On returning our coffees and room card were gone and someone else was sitting at our table! Trying to explain to the waiting staff what had happened was fairly pointless as their English for anything other than basic requirements was very lacking. After going to see the restaurant supervisor he eventually found out room card in the bin. The clues to someone using the table were evident to anyone who looked and thought for more than a few seconds ..... cutlery unused, room card on table which also has the departure date written on it. Apologies were offered but by the time this had been sorted and I fetched more coffee, the one breakfast I managed to get that was got was now cold . Most of the staff, especially the younger ones are very slow and most don't offer a smile, sometimes you feel like more of an inconvenience than a guest. Housekeeping are very good. Always do an excellent job and usually say good morning even though as a guess they are the most hard working. As already mentioned this hotel is going downhill Cold and dry food and less choice, fewer staff. Looking at previous reviews the hotel director replies with 'we are working hard to improve' etc etc. Maybe the hotel director can reach out to us personally while we are here (room 1211 until 07/10) and maybe explain or show us where improvements have been made because as experienced visitors we can only see decline in standards and service. When we return to this area in May '26 we will be considering other hotel choices.

+ Really nice staff, great location, good price - Poor cleaning of the room, looked a bit worn down, no soundproofing in the rooms - you can hear everything from the hall, outside and adjacent rooms The breakfast and pool was OK, but expected more from a 4- Star hotel. Didn’t try the spa or the training facilities

The room was clean and spacious with a delightful pool that never felt too busy as long as you selected when to go well. Our only issue came with the food which wasn’t ideal when it came to the dinner selections although the breakfast was solid enough and kept us going during our days. Overall a lovely stay