Ohtels Vila Romana

Es waren sehr schöne Zimmer!!!

Stayed here mid August, 2025 with my family; 2 kids, half board. Overall, our experience was good and bad. Good points: Room was modern, big TV. Air con worked great in 35+ degree heat. Nice shower. Reception staff were nice. Room cleaned and bed laid daily - cleaning maids were very nice. Food was good, there was enough variety for us. Bad points: A big let down was the table service at meal times, if you're not there in the first hour, we would end up walking laps around the dining room with a full plate of food looking for an available table because the staff are not refreshing the tables quick enough. Literally 50% of tables were empty but still dirty and the other 50% were occupied, this was over an hour before meal closing time. You'd have to stand next to a dirty table until the staff member saw you, for them to reset the table, or ask them too. There is only one staff member per large area of the dining room and this was not enough. Not only that, when you do get a table in the evening, it takes a long time for a server to come over and take your drinks order - sometimes you have to go up to them and tell them yourself. I also saw others go up to the drinks fridge to get their own bottles because staff did not attend to them. You're not allowed to do this, but staff were not around to see anyone do this. Pool: The hotel has signs up stating "no reserving sunloungers" but the hotel doesn't enforce its own rules. All had towels on before the it opened.

El trato a los clientes deja mucho que desear .Estuvimos 5 dias y los cinco tuve que reclamar para que hicieran tostadas nis tenian en fila vomo becerros y no hacian tostadas.Las camareras no revogian los platos de las mesas solo se preocupaban de montar mesas y los clientes teniamos la mesa llena de platos sucios

Grand hotel, piscine assez grande avec une zone à part comprenant 3 toboggans aquatique.les chambres sont spacieuses avec balcon et séchoir a vêtement.proche du centre ville et de la plage (10min à pied).les points négatifs sont nombreux,la propreté laisse à désirer notamment autour de la piscine,les gens pouvant boire et manger ils laissent souvent leurs déchets sous les transats,le nettoyage n etant fait que le soir...les règles pourtant affichées autour de la piscine ne sont pas faites appliquées par les maitres nageurs (bouées,saut,propreté...).le personnel est globalement pas très accueillant ni sympathique.la qualité du pressing des serviettes dans les chambres avec notamment des traces suspectes sur les serviettes propres...le bruit du fait des chambres mal isolées...globalement la plupart des désordres viennent des incivilités mais un meilleur management aiderai à rendre l ambiance générale plus agréable. Coté restauration, vaste choix de plats,mais parcours du combattant pour obtenir une table propre... Nous ne retourneront pas dans cet hôtel, qui ne mérite pas de notre point de vue 4 étoiles. Uniquement a recommander pour ceux qui aiment se lever à 8h du matin pour aller déposer leur serviette sur un transat afin de profiter du petit dejeuner tout en remettant les aliments qu ils ont fait tomber de leur assiette dans le plat oû tout le monde se sert.etre bruyant sera un plus pour vous...

There is a mismatch between checkout time in hotels.com which is noon and at the hotel which is 11:00. The checkout was stressful because of this. Stuff tried to accommodate to make it at 11:30

Lovely hotel with a great pool. Housekeeping was done daily by very happy ladies who always welcomed us daily. Food was great, and always had something for us. Just a short walk to the theme park and the middle of salou. Will definitely be coming back.

Brilliant hotel, very clean rooms. Pool area very clean. Entertainment staff were all amazing and very friendly. Pepito, Nau, Adriana, Darlyn and Julio.

Brilliant stay at hotel villa romana Staff were amazing the entertainment especially for the kids was outstanding Nau, Adriana and Pepito. Also staff from bar were very friendly Yelisa and Bruno we will return next year.

Hotel villa romana was amazing from start to finish. There staff made it for us they were so friendly and fantastic with the kids especially Nau, Adriana and Pepito. The food was lovely and the whole experience we will be back next year xx

I would not book this hotel again and wish we didn't book it in the first place. Good points are rooms tidied everyday not the best standard but ok. The hotel is cleaned to an ok standard. Location is great 10 mins walk to beach and 15mins to Ferrari Land. Food is fine always something to choose but it is the same everyday. We went to Taste of India which was lovely and some bars along the beach. Pool is nice my son enjoyed himself but it is a bit small for the capacity of the hotel we went in the pool from 3-5 when it was less busier. There is an issue with sunbeds but we just popped our stuff on a chair and used the pool for a few hours. The splash park and slides kept my son busy but be careful as it is very slippery around it and seen a couple kids get head injuries due to it being so slippery. On arrival check in was quick which was good. Staff not that welcoming at reception and didn't tell us where anything was but we figured it out. Our TV didn't work not a big deal for us but our 7 year old did want to watch something in the evening we asked 6 times and one reception staff Angel said he would take it up personally to sort it out but no one ever came to sort it out. It felt like every staff member in reception just tuned out when we asked them they were not attentive at all. So we gave up in the end. It is not a big issue but it is something you pay for within your booking so it should work. WiFi is horrendous again not a big deal for us but we were unable to speak to family on my Birthday as it does not allow for video calls. The ceilings are leaking as you walk the corridors to your room. Our shower didn't fully work which was also ignored by reception staff. We soon found you had to knock it a bit and it started to work. I don't think this hotel should be a 4 star it does not meet the basic needs of your stay. I would not waste a good chunk of heard earned money on this hotel especially if you are coming during UK summer holidays where everything is double the price. My advice is find another hotel which will meet all your basic needs don't make the mistake of reading all the short reviews and booking this hotel.