LK The Empress Pattaya

Great location on beach road although a lot of better nightlife 2 km away. Disappointing that front bar & restaurant closed Hotel is in need of refurb as it is tired. Great Breakfast

Super Clean Rooms, Helpful and Professional Staff. This hotel is also perfectly located to everything you need.

This is very good hotel with great breakfast and service. In front of the beach and walkable to walking street and shopping mall.

Great location. Easy walking to all activities. Shopping and restaurants all near by. Staff was very friendly and helpful.

Great location, the hotel need a face lift especially in the bathrooms.

Overall, I enjoyed my stay at LK Empress. The location was what I wanted, central, easy walking distance to most of the action. Bed was comfortable, linen and pillows where above average. Pool was clean and enjoyable. Breakfast was above standard. But my message to the hotel management would be, "You can do better!" First - Staff greeting and friendliness. While staff were undoubtedly polite and helpful, they were not up to the exceptional standard I experienced at two other hotel/resorts I stayed at earlier in this trip. Other hotels are working harder for the return of tourist dollars. Give your staff a pep-talk. Second - Cleanliness. No complaints about the room, but your lobby area has a large glass front with a revolving door. Almost everyday I could easily see hand prints on the glass. That should be a priority to keep clean eveyday. There are other examples that are simply paying attention to details, and don't require any additional staffing or costs to improve. The next two criticisms do involve additional costs. One - The balcony furniture is stricly decorative, and basically useless in function. Not remotely confortable to sit on those wrought iron chairs. Two - Bathroom towels. Now this is more of a personal preference. I know industrial strength towels are the norm for most hotels, but every now and then I find a hotel that actually uses quality, soft towels. They automatically go up a star. The LK simply "feels" a little old and a little tired

Great location. Across from the beach. Good size rooms. Staff is helpful. They do a thorough check out . So, the check out takes about 20 minutes

Great location and value for money. I’ll definitely come back

This is not my first time at this hotel, but surprise wake up call 3.30 am to catch my plane never happen and I would of missed it if not luck.... and 2 days no TV, room was dead silence

Room had old dank odor. Shower head broke while showering. Weak toilet flush. Stained furnishings. No balcony access. Overall old look, old furnishings. Spacious with kitchenette, large fridge but old. Shower door didn’t close all the way. No AC in hallways or elevator. Elevator was a mosquito and lizard trap. I hated the elevator, just mosquito attack every time you step into it.... I did not like it there and was glad to leave! The view was the only reason we didn’t demand to change rooms!