LK The Empress Pattaya

Seems old and the floor in the room not maintained good

The staff at front desk was horrible. At checkout I stood in front of them while the two staff socialized and as if I didn’t exist until I said something. The hotel manager should be fired for mismanagement. I called bell man to pick up my bags no show. Receipt ion said there’s only one working. But I see him standing in lobby. This was my third time staying here not coming back. And hotel prices are not that great here compared to others in area. And also when I got to my room there was cockroaches in my room and balcony slider door didn’t close. I complained next day but nothing was done. I even found cockroach in middle of night in my bed. I did complain with Expedia when how was my check in nothing was done. Being gold member with Expedia didn’t mean anything or nothing was done. Was quite disappointed with Expedia.

Will highly recommend this location. Their staff gives each guest a warm experience. They are professional, attentive and welcoming.

Excellent location on beach road. Staff friendly and helpful, room was huge with a big spa bath in the bathroom. A bit dated but has a grandeur feel. Breakfast was excellent, good selection. Pool area was good, was never busy.

Nice hotel close to all nightlife, with pool and buffet breakfast plus lunch. The room could have been cleaned better as floors weren’t washed and countertop was missed. All good as I asked housekeeping and they were accommodating, although spoke no English.

Good location. Not too noisy. Walking distance to shopping center and nightspot. Good spread of breakfast too.

The pillows are very comfortable.

Good location

Was close to were i wanted to be for the time

Its an older hotel but still very good stay. Breakfast buffet changed daily. Staff were attentive. Far enough away from the red light to not be loud. Wish had a convenience or grocery nearby as the 2 bottles of gratis water quickly get drank in the heat. No restaurant but the partner restaurant 3 blocks away is good and plenty of street vendors about.