Trapp Family Lodge

Nice view from room, good customer service by restaurant staff.

I had a great experience. Everyone I interacted with was very friendly and helpful. I walked almost everywhere, from the cloud forest to a coffee farm (Café La Bella Tica, highly recommended), to the downtown Santa Elena area. I like walking, so the location was fine for me (I averaged about 10.5 miles per day). They have one of the best breakfasts I've ever had. It starts with fresh fruit (banana, pineapple and guava), and then you have a choice of 4 options: a traditional Costa Rican breakfast, pancakes, toast and eggs, or huevos rancheros. I didn't have the toast, but everything else was exceptional. The restaurant was also very good. I highly recommend the grilled chicken with black pepper sauce or the grilled sea bass. The facilities are well-maintained and clean. While I was there, they were repainting the walls along the walkway and they tended to the grounds (bush and tree trimming, mowing, etc). They cleaned my room when I asked them to and avoided it when I asked them not to. I could not have had a better experience. I highly recommend the Trapp Family Lodge.

Great view from our room. Quiet. Restaurant was good food but a bit pricey compared to other options in area. Breakfast was nice and included. Very close to Monteverde reserve entrance so some traffic on road and took a while to get up there from town. We ended up eating in town a lot.

Everything was great. All the places in the area should come and learn from you how to run a great place to stay. Thanks for everything! If ever back in the area we will definitely be back to stay. I wish we could have stayed longer.

Our stay was amazing! The staff was more than exceptional. They went above and beyond to make sure our stay was remarkable. We’ll be back.

There should be laundry facility as advertised.

The lodge is old and a little bit smelly but great location for the park and food is excellent

Good hotel, friendly and helpful staff

Beautiful view and cute rooms. No AC, and even in the cooler mountains it would have been nice. Plus the doors have gaps that allow bugs to crawl under and into the rooms. But it is a cloud forest so not a big deal, just something to note. Good location.

I really wanted to give this property 5 stars but I had to take one off simply because the rooms, at least our room, was very outdated and the bed extremely uncomfortable. I will say that the views from this property are breathtaking and we were in love! It is a short walk to the Monteverde Cloud Forest. The staff were extremely friendly and courteous. The food at the restaurant was also quite good! My only disappointment was the room condition and bed. Otherwise, wonderful property!