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7.6 / 10 Guest Rating

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Select Club at Sandos Caracol All Inclusive - Adults Only Area - main view

About the Property

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our full-service spa.

Endless Recreational Activities
Enjoy 3 outdoor swimming pools, 3 spa tubs, a water park, and more for ultimate fun and relaxation.

Gourmet Dining and Entertainment
Savor delicious meals at 9 restaurants, sip drinks at numerous bars, and enjoy late-night room service.

Immerse yourself in luxury at Select Club at Sandos Caracol All-Inclusive - Adults Only Area and book your stay now for a truly unforgettable experience!

Facilities & Amenities

Free breakfast
Full-service spa
Free beach cabanas
Fitness facilities
Free bicycles on site
Arcade/game room
Health club
Parasailing on site
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

Available Rooms

Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 1
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 2
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 3
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 4
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 5
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 6
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 7
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 8
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 9
Penthouse Select  Club, 1 king bed with Sofabed and Jetted Tub - Photo 10
1/10

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

1 King Bed and 1 Double Sofa Bed667-sq-foot room, balcony with garden views Layout - Bedroom Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 42-inch plasma TV, cable channels, and iPod dockFood & Drink - Coffee/tea maker, free minibar items, and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-Smoking

62 m2
Sleeps 2
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerBathrobe

Select Club Penthouse

Non-refundable
All Inclusive
20% OFF$562.86

$450.29

Includes taxes & fees
Select Club Superior Adults Only - Photo 1
Select Club Superior Adults Only - Photo 2
Select Club Superior Adults Only - Photo 3
Select Club Superior Adults Only - Photo 4
Select Club Superior Adults Only - Photo 5
Select Club Superior Adults Only - Photo 6
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Select Club Superior Adults Only

This elegant suite with pool or garden views features 1 extra large double or 2 double beds with luxury linen. In-room amenities include a 42-inch LCD satellite TV, iPod dock, 24-hour room service, mini bar with drinks and snacks, and a laptop safe. The bathroom includes a bathrobe and hairdryer.

39 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Select Club Superior

Non-refundable
All Inclusive
20% OFF$391.81

$313.45

Includes taxes & fees

Guest Reviews

7.6
Very Good138 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness6.0
Service8.5
Location8.5
Room Quality6.5
Amenities8.5
Value for Money8.4
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

E
EricfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"On y était."

8.0

La propreté des chambres, le personnel serviable, les repas à la carte excellent . Le parc et les animaux en liberté dans tout le complexe.Divers petits espaces pour boissons et en cas .Espace adulte only. L’aide à la réception de Regina.

Piscines trop petites , pas assez de transats. Belle plage mais accès à la mer catastrophique. Rocher, trous , marche de 100 mètres pour avoir de l’eau jusqu’au cuisse.

Helpful?
L
LeilaniusUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

10.0
Helpful?
J
JaramillousUS
Verified booking
extended_group
Standard Room
Stayed in Apr 18, 2026

"The stay was ok. The property was gorgeous. A lot of activities, and the shows were amazing. The room smell was tough to"

5.0

Was a beautiful location. The staff were great.

The rooms smelled like sewage. We had only one bad experience at the location’s Brazilian restaurant. The staff were mediocre and the food was terrible. The meat was being served under cooked .

Helpful?
C
ChristopherusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 22, 2026

"We will recommend the property to our friends and hope to return soon."

8.0

The property itself was beautiful. Love the jungle feel and the wild life was cool. The fiod was excellent, we ate at 4 of the restaurants and a big thank you to our concierge for helping us plan out dinners.

We didn't like the smell of sewage daily, but we understand somethings are unpreventable.

Helpful?
J
JackusUS
Verified booking
couple
Standard Room
Stayed in Dec 23, 2025

"My stay was great. the resort offer a lot of activities"

8.0

love the beach and how the resort is surrounded by the jungle

have to make dinner reservation as soon as you check in or else you will luck out in getting one.

Helpful?
G
GabrielmxMX
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

10.0
Helpful?
G
GabrielmxMX
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

10.0
Helpful?
T
Tasmin Leigh
Verified booking
partner
Standard Room
Stayed in Sep 23, 2025

"Excellent"

8.0

This was my 2nd time at Sandos Caracol and overall i was very happy with my stay here. The staff are wonderful and the property was clean. They were also mid upgrades/rennovations on several areas of the property, i assume because it is their low season. My complaints were as follows: 1. The bed in our penthouse room was no softer than the floor and I had to sleep on the daybed for most of the trip otherwise i was in pain the next day. 2. The people trying to sell things on the beach....massages, bracelets, more massages...it made sitting on the beach unenjoyable 3. The music at the (temporary) adults only pool as well as KIIN was 24/7 techno type music and the beat sounded exactly the same for every song and that got old really quick. 4. Rennovations to the select club section meant that the Brazilian BBQ restaurant was closed and thats one reason we chose this resort, but the other a la carte meals were fantastic!

Helpful?
T
Thomas and Susan
Verified booking
partner
Standard Room
Stayed in Sep 16, 2025

"Good"

6.0

The resort is beautiful, especially the beach, adult pool, and cenotes. However, I wasn't impressed with the rooms. We had a broken air conditioner and broken safe. They did not have great soap, shampoo, or toilet paper - and they were very stingy with washcloths. The staff at the beach was amazing - bringing us food, drinks, etc. I just wish the staff for the rooms was decent too. They did not fix our air conditioner for us, and one day they didn't even clean our room when we put the room cleaning sign up. Pros: -Beautiful -Amazing Beach -Unlimited Drinks -Private and Relaxing Adults-Only Pool -Cenotes that are fun to swim in -Great Restaurants -Friendly Staff at the Beach and Restaurants -Adorable Animals on Site (Monkeys, Peacocks, etc.) Cons: -Rooms -Staff for the rooms -Lots of Mosquitos - (Pack a LOT of bug spray) -They do not provide bottled water. -If you take the Welcome Packet, they will try to sell you a time share. -No drawers in the room, so you can't really unpack and need to live out of your suitcase all week. -A lot of walking required.

Helpful?
B
Brittany
Verified booking
partner
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

We only stayed two nights but it was very nice! Make sure you bring mosquito repellent! The boat ride was nice I honestly do not have any complaints. It was nice seeing animals all around. Beware of the snakes also we seen a bird drop one out of its mouth on the walkway.

Helpful?