Select Club at Sandos Caracol All Inclusive - Adults Only Area

The water was not blue in the ocean. It was filled with seaweed and was gross! Nothing like the pictures. The facility was beautiful and the staff was absolutely wonderful. My only disappointment was the ocean.

Havier the front dest concierge is a legend. Antonio IS the best hibachi chef ever. Julio,Ruben,Isidro, and Eduardo these are the names that stood out all the staff is great but these went above many times. This resort is perfect would go back!!!!!

Huge resort! Love it

This resort gives you both beach front access with lounge beds, hammocks, and chairs. 9 resturants, 7 bars, and 3 pools. There is so much wildlife all over. The resort is large with at least 15-20 different activities to do every day and its all included. The shows every night are a hit. The rooms are clean and roomy with a stocked mini fridge. The staff are fantastic and accommodate every where they can. There are extra perks booking adults section through expedia here like private concierge.

Sandos Caracol has everything we needed to relax and enjoy our vacation. The food was great, the pool were quiet, and the spa was incredibly professional!

The staff were attentive, buffets had plenty of options, and the food was delicious. Con: Ala carte restaurants should be available every night regardless of length of stay. Stay away from La Riviera. Food was not so good and they served us 3 courses at the same time making us feel ruched. It was weird at the steak and fish restaurant. They had a dj playing dance music during dunner.

Third stay- so much to see. Monkeys, cenotes. The property is awesome. It’s not fully luxury, but it’s nice, safe, staff very friendly. We have zero complaints, food is good, they updated the beach so you can get in the water now. Great for couples or families especially if you aren’t looking for an Americanized concrete jungle

The walking trails and the ruins were nice. The cenotes were nice too.

Its a tale of two at this resort. Its both great and terrible. The area is beatiful, and our room was pretty good. Now for the negatives. No where when booking did they tell you that you get a limited number of dinner reservations, you dont get 1 per night. You have to book the reservations on a terrible phone app. The reservations arent open until midnight so you have to stay up. Other problems with the food- the "late night snack bar" is horrible. The only food available is tacos, but they were consitently out of toppings. Upon arrival we were practically forced to sign up for a timeshare presentation- it wasnt presented as optional. I was double charged for a romantic dinner. We did it one night and upon checkout there were 2 charges for it, both for the same night. We checked out in the morning before dining services were open so couldnt even argue because we had to catch our shuttle.

Better than we expected