Lusia's Lagoon Chalets

Great honey moon stayig, treated like very specusl guests

This property was not maintained well and is in disrepair. Whilst staff were friendly they appear to be left to their own devices with the owner absent. The electricity went off in our room for no good reason other than failure by staff to ensure supply was paid for. There was no-one onsite to rectify the issue so we suffered through a night without air-conditioning or lights in 30 degrees heat. A request for some kind of remittance has been ignored. DO NOT STAY AT THIS PROPERTY.

Not as the photos portray. Lagoon chalets are very old and in need of renovation. Apartment block not up to advertised standard. Lagoon not readily accessable for swimming. No kitchens in rooms. No daily housekeeping. Meals were cokd and dry. Overall would not recommend.

The service was really slow. The person taking the orders behind the bar/restaurant was busy on her phone. Daily cleaninf is non existent you have to ask for a clean and will cost you extra. Very basic

For what you pay this property is bare bones. Cold showers and uncomfortable beds.

We chose to stay in Lusia's because of the convenient location just next to the ferry. The infrastructure is old and generally in bad condition. The staff is not helpful at all, e.g. it was the only situation in Samoa, that I was asked to pay extra for very basic services like calling a taxi or contacting a rental company. The included breakfast was very basic and not tasty at all, we heard from other guests that other food is overpriced and not good, so we decided to eat somewhere else. To sum up, I won't stay in Lusia's Chalets again. If I were in Savaii again, I would probably take a taxi and stay in Fales further from the ferry from the very beginning.

Had to pay an extra charge when we arrived for our chalet. I was very annoyed and the chalet didnt have very basic amenities like a jug

The water wasn't working well in the bathrooms and I thought I booked for a room in the two-storey building but sadly my brother told me they got a different room in the garden area.

fantastic chalet on the water, privacy solitude beautiful cove for swimming. Resturant and staff lovely but the menu needs upscaling and cold be amazing with all the natural ingredients available to them. Lucia a lovely lady with a great heart

Thought the property was run-down and expensive for what we paid for. Friendly helpful staff and the deck area around the lagoon was nice.