Sylvan Valley Lodge and Cellars

It was a nice quiet clean place that we used strictly for sleeping

The outdoor signage at night is poor. It should be illuminated much better than it is..be careful when traveling at night…..coming from Cleveland Georgia there is a serious dead zone with the phone coverage…..you will lose your GPS! and as I said lighting is horrible…..missed the entrance a few times at night

Wonderful staff, beautiful facility

The quietness and my wife is still telling everyone how she slept so comfortably on the mattress.

If the TV were mounted on the wall it be more comfortable to view from bed.

Location. Privacy.

Pillows were too big and hard. No staff on site.

The lodge was a short distance from town and very quiet. It was a good location to hit many of the hiking trails and sites in the area.

Our room was sufficient, however the toilet did not work well...you had to hold the handle down until it was done flushing. There was not a table near a plug so it was difficult to plug in your phones. The biggest issue is that our room was never cleaned in the 4 nights we stayed there. On our 2nd day I had put the 'do not disturb' sign out as we had clean towels, the 3rd & 4th days we came back late afternoon and our room was still not cleaned. I had to find the housekeeper and get fresh towels and ask her to take our dirty towels and trash. Also the lodge did not provide breakfast, however they did have coffee, snack bars, yogurt, and cheese sticks. That wasn't clear when we booked so I brought all those things with me.

The facilities were beautiful and the staff was great! Gift shop was lovely. The location was perfect for our itinerary.

Nothing

Ease of access, nice set up

Nothing

Beautiful lodge and comfortable amenities. Great location.

I didn’t like that the front door of the lodge stayed unlocked throughout the night without anyone on site. Would have felt safer if it was locked and could be accessed with a code by those staying.